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Skills and Qualifications:
- Excellent written skills in English.
- Basic technical background with strong experience in using apps.
- Proactive, empathetic, and customer-oriented with problem-solving skills.
Responsibilities:
- Provide customer support for website users via chat and email.
- Handle customer complaints, provide solutions, and ensure follow-up.
- Keep records of interactions and enter data into CRM and cloud platforms.
We Offer:
- Competitive compensation linked to EUR rate.
- Medical insurance after the trial period.
- English classes and corporate training and parties.
Helpware
Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. They help small businesses and enterprises free up their teams for strategic high-value tasks and are growing.