Providing Customer Support for website users by handling complaints and offering solutions. The representative will communicate through various channels, keep records of interactions, and enter data into CRM systems. They will also follow communication procedures and policies, resolve complaints and handle related tasks assigned by managers.
Job listings
We're looking for a motivated and detail-oriented Support Analyst to join our global support team. This is a fantastic opportunity for someone who enjoys supporting users, thrives on variety, and is eager to grow professionally within a supportive and collaborative team. You will respond to customer inquiries, troubleshoot product issues, and conduct training sessions for new users.