Lead Customer Experience Specialist (d/m/w)

Lexware

Remote regions

Germany

Benefits

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Role:

  • Design support for the Lexware business account across the customer journey.
  • Be the voice of users to feature teams and banking partners.
  • Drive metrics, find blind spots, and streamline processes.

Profile:

  • Servant-leadership mindset, tech affinity, and daily AI use.
  • Customer service experience and German C2.
  • Clear communication and agile collaboration.

Benefits:

  • Hybrid work and flexible hours.
  • Continuous learning and development.
  • Recognized as Great Place to Work®.

Lexware

Lexware develops accounting and business software for self-employed individuals and small businesses, helping over 450,000 German companies manage their finances. The team values diversity, inclusion, and collaboration, and is officially certified as a Great Place to Work®.

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