Customer Success Manager
Remote regions
EuropeBenefits
Unlimited PTO
Similar Jobs
See allCustomer Success Associate (German/Italian)
Finom
Europe
Sales
Account Management
Customer Success
Lead Customer Experience Specialist (d/m/w)
Lexware
Germany
Customer Service
Customer Success Manager
Conga
Europe
Customer Relationship Management
Project Management
Change Management
Senior Customer Success Manager - bilingual EN/FR
CoderPad
Ireland
Customer Success
Account Management
Strategic Consulting
Senior Client Relationship Manager (Education)
Convera
Europe
Account Management
Customer Relationship Management
Sales
Your mission:
- Own and elevate a portfolio of strategic accounts, acting as a trusted advisor.
- Drive client success and ROI through systematic market and consumer research.
What you'll be doing:
- Serve as primary contact and conduct QBRs, workshops, and trainings.
- Monitor health scores, identify growth opportunities, and mitigate churn.
- Gather customer feedback and collaborate cross-functionally.
You will thrive here if:
- You have extensive market research or data-driven solutions experience.
- You are a strategic, hands-on communicator fluent in German and English.
Appinio
Appinio is a global market research company that combines an AI-powered insights platform with expert consultancy, helping companies understand consumers and make smarter decisions. Founded in 2014, the company has over 260 employees across 13 countries, is remote-first, and serves 2600+ international clients in over 190 markets.