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Europe Unlimited PTO

  • Act as a strategic advisor for key accounts, building executive-level relationships and conducting regular QBRs.
  • Understand complex business challenges and provide guidance on using consumer insights to drive ROI.
  • Monitor customer health, identify growth opportunities, and collaborate with internal teams to improve experience.

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20 jobs similar to Customer Success Manager

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$25,920–$38,880/yr
Europe

  • Actively manage a portfolio of high-value customers, driving revenue growth and retention through multi-channel engagement.
  • Build strong relationships with decision-makers, using data to identify upsell opportunities and prevent churn.
  • Maintain accurate CRM records and leverage call intelligence tools to continuously improve performance.

Finom is a European tech startup developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With over $346 million in total funding, the company fosters a culture of innovation and empowerment, encouraging bold ideas and swift implementation.

Germany

  • Design the support experience for the Lexware business account across the whole customer journey.
  • Act as a liaison between the team, feature teams, and banking partners, bringing user perspectives into product decisions.
  • Monitor key metrics, uncover blind spots, and improve support processes.

Lexware develops accounting and business software for self-employed individuals and small businesses, helping over 450,000 German companies manage their finances. The team values diversity, inclusion, and collaboration, and is officially certified as a Great Place to Work®.

Europe

  • Manage a book of global, complex customers to drive adoption and value realization through detailed analysis and joint planning.
  • Facilitate cross-functional collaboration to resolve technical issues and drive customer advocacy.
  • Act as a consultant and coach, continuously asking questions to deeply understand customer needs and ensure successful renewals.

Conga unifies commercial operations so companies run as connected, smarter businesses by aligning pricing, quoting, contracting, rebates, and communications. With over 10,000 customers worldwide, including more than 50% of the Fortune 100, Conga fosters a collaborative and celebratory culture where every voice is heard.

Ireland

  • Own a portfolio of strategic EMEA accounts, driving retention, expansion, and account health.
  • Build and execute account plans tied to customer business goals, and conduct QBRs in English and French.
  • Drive renewal negotiations and expansion opportunities in partnership with Sales.

CoderPad is the global leader in technical interview software, helping companies assess engineering talent with an intuitive platform. With over 4,000 customers in 165+ countries, the company fosters a customer-centric culture and values collaboration and innovation.

Europe

  • Manage a portfolio of education sector customers across Europe, including universities and colleges.
  • Serve as the primary point of contact, ensuring customer satisfaction, retention, and growth.
  • Identify cross-sell and upsell opportunities, and coordinate with internal teams for service delivery.

Convera is a global leader in commercial payments, providing tech-led payment solutions to over 26,000 customers in more than 140 currencies and 200 countries. With a diverse team across 20+ countries, we foster a culture of inclusion and belonging.

$51,566–$60,288/yr
Europe

  • Be the voice of the customer, turning insights into actions that improve outcomes and experience.
  • Drive customer value realization and product adoption through success planning and strategic engagements.
  • Identify upsell and cross-sell opportunities and lead executive business reviews with C-level stakeholders.

Unit4 is a cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With over 40 years of heritage, they are an agile, fast-growing company that empowers employees with autonomy and focuses on improving how people work.

EMEA

  • Own the customer journey from kick-off to ongoing value realization, ensuring customers achieve meaningful outcomes.
  • Build trusted relationships with stakeholders ranging from engineers to C-level executives and lead effective QBRs and EBRs.
  • Identify risks, advocate for customer needs, and provide proactive strategic recommendations using customer insights and ecommerce best practices.

Constructor.io powers product search and discovery for some of the largest retailers in the world, serving billions of requests weekly. They are a passionate team of technologists who value empathy, openness, curiosity, and continuous improvement, and are approximately doubling year over year despite market slowdowns.

$59,400–$64,800/yr
Austria 5w PTO

  • Identify and target prospective restaurant customers to exceed acquisition targets through consultative sales.
  • Build strong relationships with elite restaurant partners, acting as a strategic consultant to drive long-term value.
  • Deliver customized, data-driven demonstrations of solutions in person and online to address specific partner needs.

OpenTable is a leading restaurant technology platform that helps restaurants manage their front-of-house operations and online reservations. With millions of diners and over 60,000 restaurant partners, the company fosters a culture of hospitality and innovation.

$25,920–$38,880/yr
Europe

  • Actively manage a portfolio of high-value clients, driving revenue growth, retention, and product adoption through multi-channel communication.
  • Build strong relationships with decision-makers, identify upsell and cross-sell opportunities, and prevent churn using data-driven insights.
  • Maintain accurate Salesforce pipeline and activity tracking, leveraging AI tools to continuously improve performance.

Finom is a European tech startup developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing. The company has raised over $346 million and fosters a start-up culture with innovation and employee empowerment.

EU

  • Convert inbound phone and online inquiries into successful sales by identifying customer needs and recommending tailored solutions.
  • Support customers throughout the post-order process and collaborate with architects and the factory for smooth delivery.
  • Work closely with your team to share knowledge and continuously improve sales practices.

Pineca Group is a leading online brand of prefabricated wooden buildings, delivering high-quality wood living solutions to thousands of customers across Europe each year. Founded in Lithuania and operating in 11 countries, the company is recognised for its craftsmanship, exceptional customer care, and an extensive product portfolio.

India

  • Drive growth across existing client accounts by identifying new opportunities for insight-driven solutions.
  • Build trusted strategic relationships with senior stakeholders and position insight capabilities as integral to decision-making.
  • Lead commercial proposals and pitches, translating client needs into compelling, commercially robust solutions.

The company is a consumer insights and market research consultancy that helps brands identify opportunities across Brand, Shopper, Innovation, Customer Experience, and Futures. They have a collaborative and ambitious environment with multidisciplinary teams, and they value individual contributions.

Europe

  • Lead defined analyses and project workstreams across research, data analysis, financial modeling, and pricing/market access topics.
  • Translate data and research into clear client-ready deliverables supporting strategic decision-making.
  • Coordinate with colleagues and support day-to-day execution for smooth project delivery.

EVERSANA is a global services company providing commercialization support to the life sciences industry, helping bring innovative therapies to market. With over 7,000 employees, they serve more than 650 clients and foster a collaborative, inclusive culture grounded in beliefs like patient focus and innovation.

Global

  • Be the voice of customers and partners, managing requests via Zendesk and occasional calls with clarity and care.
  • Collaborate with teammates and cross-functional teams to solve complex challenges and improve processes.
  • Drive continuous improvement by identifying automation opportunities and enhancing product and services.

GOhiring is a leading software company for automated job posting and recruiting analytics. It operates as a small, collaborative team with high trust, creative freedom, and a focus on innovation.

UK

  • Serve as the primary Customer Success partner for high-value, strategically important customers, building trusted relationships and driving value realization.
  • Monitor account health, adoption, and risks using data and customer insights to develop retention and growth strategies.
  • Collaborate cross-functionally with Sales, Support, and Product teams to coordinate complex customer engagements and identify expansion opportunities.

Agiloft is the most trusted global leader in data-first contract lifecycle management (CLM) software, helping organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. The company is a growing, vibrant, and successful organization with nearly 100% customer satisfaction and 97% annual renewal rate, fostering an inclusive culture with employee resource groups and a focus on work-life balance.

Poland

  • Manage qualified sales opportunities from initial consultation through to closing.
  • Develop a strong understanding of each client's business and recommend tailored signage solutions.
  • Build long-term relationships with B2B customers across Germany and the wider European market.

The Global Talent Co. provides opportunities to work with leading innovative technology companies worldwide. It offers stable employment, competitive compensation, career growth, and access to a community of over 25,000 professionals.

Germany

  • Manage relationships with key stakeholders across Business, IT, and C-level in the life sciences contract services and generics markets.
  • Drive pipeline generation and revenue targets through consultative sales of Veeva's R&D and quality cloud solutions.
  • Act with urgency and integrity while staying current with industry trends to address customer business challenges.

Veeva Systems is a mission-driven cloud company that helps life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies with over $3B in revenue, Veeva became a public benefit corporation in 2021, balancing interests of customers, employees, society, and investors.

Canada

  • Own the full customer lifecycle, acting as a trusted advisor to help clients maximize value from Symplicity and Orbis solutions.
  • Facilitate discovery workshops and translate business requirements into actionable recommendations for internal and external teams.
  • Proactively identify at-risk clients, drive adoption, and uncover upsell opportunities while supporting billing and community initiatives.

Symplicity & Orbis Communications creates innovative technology solutions for post-secondary institutions, helping universities improve student experiences and strengthen connections. The company fosters a collaborative and supportive culture focused on employee wellbeing, professional development, and team engagement.

$68,742–$109,989/yr
US

  • Manage a book of global, complex customers to drive adoption and growth.
  • Perform adoption analysis and lead joint planning to increase product value.
  • Drive customer advocacy by aligning cross-functional teams to resolve issues.

Conga unifies commercial operations by aligning pricing, quoting, contracting, rebates, and communications so companies run as connected, smarter businesses. With more than 10,000 customers worldwide and a collaborative, celebratory culture, Conga empowers colleagues to thrive.

Global

  • Lead successful deployments of our AI-powered platform for insurers and brokers, managing resources and setting governance.
  • Communicate across technical and non-technical stakeholders while ensuring your team follows delivery best practices.
  • Manage a business analyst and Customer Engineer, optimize flow, and build agile capabilities.

Cytora is an AI-powered platform reshaping how insurers and brokers connect, decide, and grow across the global insurance ecosystem, part of Applied Systems. We're a mission-driven team that values flexibility, diversity, and innovation.

Europe

  • Lead commercial conversations with senior stakeholders and executives across European and international markets.
  • Assess organizational needs, business models, and strategic fit to determine engagement approaches.
  • Coordinate with internal teams and maintain client communication until structured handover.

The hiring organization is a partner company seeking a Senior Sales Lead to drive commercial growth across Europe. It operates in a remote-first environment with a consultative, professional culture and emphasizes autonomy and long-term growth.