Act as a strategic advisor for key accounts, building executive-level relationships and conducting regular QBRs.
Understand complex business challenges and provide guidance on using consumer insights to drive ROI.
Monitor customer health, identify growth opportunities, and collaborate with internal teams to improve experience.
Appinio is a global market research company that combines an AI-powered insights platform with expert consultancy, helping companies understand consumers and make smarter decisions. Founded in 2014, the company has over 260 employees across 13 countries, is remote-first, and serves 2600+ international clients in over 190 markets.
Provide written and phone support for customers on payroll software, resolving complex issues and detecting bugs.
Guide customers to optimal product use and independently solve technical and payroll-related questions.
Identify recurring requests and collaborate with support and development teams to improve product and self-service offerings.
Lexware develops accounting, payroll, tax, and financial software for self-employed individuals and small businesses, and is the market leader in Germany. The company fosters an agile, diverse culture with flexible hybrid work and is officially a Great Place to Work.
Be the voice of customers and partners, managing requests via Zendesk and occasional calls with clarity and care.
Collaborate with teammates and cross-functional teams to solve complex challenges and improve processes.
Drive continuous improvement by identifying automation opportunities and enhancing product and services.
GOhiring is a leading software company for automated job posting and recruiting analytics. It operates as a small, collaborative team with high trust, creative freedom, and a focus on innovation.
Be the voice of the customer, turning insights into actions that improve outcomes and experience.
Drive customer value realization and product adoption through success planning and strategic engagements.
Identify upsell and cross-sell opportunities and lead executive business reviews with C-level stakeholders.
Unit4 is a cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With over 40 years of heritage, they are an agile, fast-growing company that empowers employees with autonomy and focuses on improving how people work.
Provide exceptional customer support throughout implementation and daily use of the platform.
Manage stakeholder relationships and ensure data quality for German renewable energy portfolios.
Act as strategic advisor, analyzing customer KPIs and driving product improvements based on feedback.
Streem Energy develops a next-generation SaaS platform for commercial management of renewable energy assets. The company fosters a dynamic, entrepreneurial environment with an international team focused on accelerating the energy transition.
Support the CDO in day-to-day operations, structuring priorities and thinking ahead.
Proactively manage the CDO's calendar and draft correspondence.
Organize meetings, travel, and expense reports with attention to detail.
Orcrist builds the Orcrist Intelligence Platform (OIP), a Kubernetes-based data intelligence system for defense and enterprise. They are a growing, specialized technology company with a remote-first culture and occasional team events in Berlin.
Provide exceptional customer service across multiple channels including live chat, phone, email, and social media.
Resolve customer inquiries related to product advice, order issues, and general queries with professionalism.
Collaborate with team members and meet department targets while maintaining high service quality.
THG Ingenuity is a fully integrated digital commerce ecosystem, partnering with globally recognized brands like Coca-Cola and Nestle. They operate a large-scale tech platform and emphasize a diverse, inclusive culture with a focus on performance and employee well-being.
Actively manage a portfolio of high-value customers, driving revenue growth and retention through multi-channel engagement.
Build strong relationships with decision-makers, using data to identify upsell opportunities and prevent churn.
Maintain accurate CRM records and leverage call intelligence tools to continuously improve performance.
Finom is a European tech startup developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With over $346 million in total funding, the company fosters a culture of innovation and empowerment, encouraging bold ideas and swift implementation.
Resolve advanced technical support cases for Lexware products that reach the second level via hotline, email, or remote support.
Document solutions in our ticketing system and collaborate with third-level support for in-depth error analysis.
Provide expert assistance to our customers, ensuring clear communication and systematic problem-solving.
Haufe-Lexware is a leading provider of business software and professional digital media. With a strong team and a focus on innovation, we foster a collaborative culture that values expertise and customer success.
Handling customer enquiries in German via email with professionalism and promptness.
Resolving issues and complaints with empathy while ensuring brand standards are upheld.
Collaborating with internal teams to identify recurring issues and improve customer experience.
The Global Talent Co. connects exceptional global talent with innovative technology and lifestyle companies worldwide. It has a community of 25,000+ professionals and emphasizes equal access to opportunity regardless of birthplace.
Act as central point of contact for automotive knowledge in roadside assistance, developing efficient repair and support processes.
Build and manage a central knowledge database, creating clear instructions and training materials for service agents and external partners.
Monitor training success and optimize communication between first and second level support while exploring new technologies like AI and AR.
Bosch Service Solutions Magdeburg GmbH specializes in service solutions across mobility, consumer goods, industrial technology, and energy. It is part of the global Bosch group and employs a team focused on innovation and quality.
Lead successful deployments of our AI-powered platform for insurers and brokers, managing resources and setting governance.
Communicate across technical and non-technical stakeholders while ensuring your team follows delivery best practices.
Manage a business analyst and Customer Engineer, optimize flow, and build agile capabilities.
Cytora is an AI-powered platform reshaping how insurers and brokers connect, decide, and grow across the global insurance ecosystem, part of Applied Systems. We're a mission-driven team that values flexibility, diversity, and innovation.
Convert inbound phone and online inquiries into successful sales by identifying customer needs and recommending tailored solutions.
Support customers throughout the post-order process and collaborate with architects and the factory for smooth delivery.
Work closely with your team to share knowledge and continuously improve sales practices.
Pineca Group is a leading online brand of prefabricated wooden buildings, delivering high-quality wood living solutions to thousands of customers across Europe each year. Founded in Lithuania and operating in 11 countries, the company is recognised for its craftsmanship, exceptional customer care, and an extensive product portfolio.
Identify and target prospective restaurant customers to exceed acquisition targets through consultative sales.
Build strong relationships with elite restaurant partners, acting as a strategic consultant to drive long-term value.
Deliver customized, data-driven demonstrations of solutions in person and online to address specific partner needs.
OpenTable is a leading restaurant technology platform that helps restaurants manage their front-of-house operations and online reservations. With millions of diners and over 60,000 restaurant partners, the company fosters a culture of hospitality and innovation.
Interact with customers via chat, email, phone, and social channels, solving problems with empathy.
Own each customer interaction from start to finish, ensuring clarity and confidence.
Become a product expert and share insights to improve the customer experience.
Quince is a manufacturer-to-consumer (M2C) retail brand providing high-quality essentials at low prices through direct partnerships with manufacturers. The company has a fast-paced, innovative culture where builders and creators challenge conventional thinking and own their work.
Act as primary point of contact for customer operational and configuration requests.
Support implementations and deployments from initiation through production launch.
Coordinate activities across Customer Success, Data Science, Data Engineering, and Software Engineering teams.
Sigma Software is a software company that develops AI-driven products and solutions for global customers. The company fosters a collaborative international environment and serves clients across various industries.
Deliver excellent customer service to panelists participating in market research surveys.
Ensure timely resolution or escalation of requests and communicate progress promptly.
Achieve or exceed required team KPI goals and coordinate escalations as needed.
Dynata is the global leader in online data collection for the market research industry. We have a collaborative, inclusive culture with a focus on excellence and have been recognized with the 2026 ATD BEST Award for talent development.
Handle inbound customer inquiries and support requests in both French and English.
Proactively reach out to customers requiring assistance or account reviews.
Work in a fast-paced, scaling SaaS environment with a focus on retention and upselling.
Intiveo is a technology company that enhances patient care through innovative software solutions. They are a collaborative team of innovative minds, recognized as one of Canada's Top 100 Employers, with a culture that values stewardship, collaboration, and continuous development.
Lead a remote customer support team during night shifts to achieve operational excellence and resolve complex cases.
Use data-driven analysis to optimize team performance and identify process improvements through cross-functional collaboration.
Foster a culture of growth and wellbeing by mentoring team members, providing feedback, and promoting inclusive leadership.
Wise is a global technology company building the best way to move and manage money across borders. With a diverse team of over 5,000 employees, they foster a mission-driven, inclusive culture focused on innovation and customer savings.
Support the sales team by delivering technical demonstrations and proof of concepts.
Research, analyze, and present solutions that show customers the value of ConnectWise products.
Act as a technical expert, providing training and feedback for product development.
ConnectWise is a community-driven software company dedicated to the success of technology solution providers. With over 3,000 colleagues across North America, EMEA, and APAC, they foster an inclusive, positive culture that values unique contributions.