Junior/Middle Customer Success & Implementation Support Specialist (AI Solutions)

Role Overview:

• You will support the deployment and day-to-day operation of AI-powered customer engagement solutions.
• You will collaborate with Customer Success, Data Science, Data Engineering, and Software Engineering teams.
• You will help customers maximize value through efficient coordination and responsive communication.

Key Responsibilities:

• Serve as primary point of contact for customer operational and configuration requests.
• Manage customer requests related to pricing updates, workflow modifications, and offer configuration.
• Facilitate communication between internal stakeholders and customer representatives.

Qualifications:

• 1-3 years of experience in customer support, implementation support, or project coordination.
• Strong organizational and multitasking skills with excellent communication abilities.
• Upper-Intermediate or higher level of English.