Design the support experience for the Lexware business account across the whole customer journey.
Act as a liaison between the team, feature teams, and banking partners, bringing user perspectives into product decisions.
Monitor key metrics, uncover blind spots, and improve support processes.
Lexware develops accounting and business software for self-employed individuals and small businesses, helping over 450,000 German companies manage their finances. The team values diversity, inclusion, and collaboration, and is officially certified as a Great Place to Work®.
Be the voice of customers and partners, managing requests via Zendesk and occasional calls with clarity and care.
Collaborate with teammates and cross-functional teams to solve complex challenges and improve processes.
Drive continuous improvement by identifying automation opportunities and enhancing product and services.
GOhiring is a leading software company for automated job posting and recruiting analytics. It operates as a small, collaborative team with high trust, creative freedom, and a focus on innovation.
Provide Tier 2 technical support for complex issues related to hardware, software, networking, and POS/KDS systems.
Perform in-depth technical analysis, log review, and remote diagnostics to resolve escalated incidents.
Contribute to problem management by identifying root causes and implementing preventive measures.
Unisys is a global technology solutions company providing cloud, AI, digital workplace, logistics, and enterprise computing. With a history spanning over 150 years, it serves leading organizations and emphasizes innovation and equality.
Resolve advanced technical support cases for Lexware products that reach the second level via hotline, email, or remote support.
Document solutions in our ticketing system and collaborate with third-level support for in-depth error analysis.
Provide expert assistance to our customers, ensuring clear communication and systematic problem-solving.
Haufe-Lexware is a leading provider of business software and professional digital media. With a strong team and a focus on innovation, we foster a collaborative culture that values expertise and customer success.
Resolve customer inquiries related to payroll processing, discrepancies, and platform usage via multiple channels.
Ensure timely responses and clear communication while adhering to service level agreements.
Document issues, follow escalation paths, and develop foundational payroll expertise.
Remote is a global HR platform that helps businesses recruit, pay, and manage international teams. The company has a distributed workforce across 6 continents, fostering an asynchronous work culture with a focus on innovation and automation.
Handling customer enquiries in German via email with professionalism and promptness.
Resolving issues and complaints with empathy while ensuring brand standards are upheld.
Collaborating with internal teams to identify recurring issues and improve customer experience.
The Global Talent Co. connects exceptional global talent with innovative technology and lifestyle companies worldwide. It has a community of 25,000+ professionals and emphasizes equal access to opportunity regardless of birthplace.
Resolve customer inquiries related to payroll processing through email, chat, and phone.
Follow established workflows and documentation to ensure consistent case handling.
Develop foundational expertise in payroll systems, processes, and regional compliance.
We provide payroll client services, helping customers navigate payroll processes and resolve issues. We operate as a fully remote international team with a focus on autonomy and continuous learning.
Provide France payroll support including monthly and year-end processing, DSN management, and tax compliance.
Configure and maintain SAP Payroll schemas, PCRs, wage types, and features.
Ensure compliance with French statutory reporting and integrate with SAP HCM/SuccessFactors ECP.
Ryanair Labs is the technology brand of Ryanair, creating Europe's leading travel experience. The company has over 550 employees across offices in Dublin, Madrid, Poland, and Portugal.
Execute payroll data entry and validations following SOPs and checklists to ensure accurate and timely payroll delivery.
Maintain employee payroll records and documentation to audit standards, ensuring data confidentiality and compliance.
Collaborate with senior colleagues and adopt AI-assisted tools to improve efficiency and support team processes.
Remote is a global HR platform that helps companies manage international employment compliantly. They have a fully remote team spread across six continents and a culture focused on innovation and async work.
Support the CDO in day-to-day operations, structuring priorities and thinking ahead.
Proactively manage the CDO's calendar and draft correspondence.
Organize meetings, travel, and expense reports with attention to detail.
Orcrist builds the Orcrist Intelligence Platform (OIP), a Kubernetes-based data intelligence system for defense and enterprise. They are a growing, specialized technology company with a remote-first culture and occasional team events in Berlin.
Support monthly and year-end payroll processing for France.
Manage DSN lifecycle and ensure compliance with French statutory reporting.
Configure SAP Payroll schemas, PCRs, wage types, and support production issues.
Ryanair Labs is the technology brand of Ryanair, creating Europe's Leading Travel Experience. The lab has over 550 employees across offices in Dublin, Madrid, Poland, and Portugal.
Act as country-level payroll expert guiding implementations from handover to first live payroll.
Develo detailed plans, communicate with customers and internal teams, and ensure readiness for operations.
Continuously improve payroll processes and platforms through testing, optimization, and mentoring colleagues.
Jobgether uses AI-powered matching to connect candidates with hiring companies. It operates a fully remote, international, and asynchronous environment emphasizing ownership and efficiency.
Support end-to-end monthly payroll delivery across assigned LATAM markets, from input collection to output checks.
Gather, review, and validate payroll inputs including new hires, salary changes, deductions, and terminations.
Coordinate with local providers to ensure compliance with country-specific payroll rules and statutory obligations.
They are a fast-growing global HR and payroll platform helping businesses hire and manage employees across 180+ regions. The LATAM payroll team is small and hands-on, focusing on accurate, timely payroll delivery.
Process global and EOR payrolls to ensure timely, accurate, and compliant calculations and reports.
Act as main point of contact for customers and stakeholders regarding payroll questions and processes.
Continuously improve payroll processes and maintain data integrity across systems.
Remote solves modern organizations’ biggest challenge of navigating global employment compliantly. We are a fully remote company with a diverse, async culture and team members across six continents.
Manage end-to-end payroll processing for multiple EMEA countries via an external vendor.
Ensure compliance with country-specific payroll regulations, tax laws, and social security requirements.
Collaborate with HR, Finance, and Tax teams to reconcile payroll data and resolve employee enquiries.
Xplor Technologies powers everyday experiences through modern vertical software, embedded payments, and AI-powered capabilities for membership-based and service-based industries. It is a global company with a culture centered on five core values, encouraging meaningful work, diversity, and collaboration.
You will be accountable for order delivery and coordination of order management process.
You will serve as SPOC between customer and operational teams.
You will manage customer escalations and propose process improvements.
We provide innovative information and communication technology services. We have grown to over 3900 employees and are the second largest employer in eastern Slovakia.
Support the development and maintenance of the internal Finance knowledge platform in Notion, ensuring policies and process documentation are up to date.
Take ownership of tasks within Accounting and Treasury, gradually expanding responsibilities as you develop.
Contribute to the digitalization and continuous improvement of finance workflows and knowledge accessibility.
It is a fast-growing beauty and pro-aging business actively evolving its finance structures and digital infrastructure. The company offers a flexible, collaborative, and digitally focused remote culture with a small Finance team where ownership and growth are encouraged.
Provide second-level technical support to customers via multiple channels, troubleshooting complex software and hardware issues.
Collaborate with first-level and third-level teams to ensure smooth escalations and document all interactions in ticketing systems.
Identify recurring issues and proactively suggest product or process improvements to enhance customer experience.
PAR Technology is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. With a global presence and a 'Better Together' ethos, the company fosters a collaborative and innovative culture.
Convert inbound phone and online inquiries into successful sales by identifying customer needs and recommending tailored solutions.
Support customers throughout the post-order process and collaborate with architects and the factory for smooth delivery.
Work closely with your team to share knowledge and continuously improve sales practices.
Pineca Group is a leading online brand of prefabricated wooden buildings, delivering high-quality wood living solutions to thousands of customers across Europe each year. Founded in Lithuania and operating in 11 countries, the company is recognised for its craftsmanship, exceptional customer care, and an extensive product portfolio.
Manage Swiss HR operations including employee onboarding, payroll coordination, and compliance with labour leasing regulations.
Act as the Responsible Person for the Swiss entity, ensuring adherence to SECO requirements and staffing industry GAV.
Collaborate with external payroll providers and global teams to streamline processes and maintain accurate employee records.
OnHires is a fast-growing global HR and payroll platform that helps businesses hire and manage employees compliantly across 180+ regions. The Swiss team is small and lean, with a focus on compliance and scaling European operations.