Conduct outbound telephone calls to recruit respondents and administer surveys in Spanish and English.
Assist panel members with account inquiries and provide respondent support.
Manage survey assignments efficiently while maintaining quality standards.
They conduct telephone-based market research to gather insights on consumer habits, customer experiences, and social issues. They offer a collaborative, remote-first culture with flexible scheduling and career development opportunities.
Provide customer support via chat for a leading European brand, handling inquiries about products and their lifecycle.
Manage written communication channels to deliver clear, accurate, and timely responses.
Analyze customer issues and identify appropriate solutions to ensure high service quality.
Sutherland is a global Customer Experience Management provider that helps companies optimize processes through innovative technology and solutions. With over 2,000 employees in Bulgaria alone, the company offers a collaborative, international environment and comprehensive training.
Handle inbound customer inquiries and support requests in both French and English.
Proactively reach out to customers requiring assistance or account reviews.
Work in a fast-paced, scaling SaaS environment with a focus on retention and upselling.
Intiveo is a technology company that enhances patient care through innovative software solutions. They are a collaborative team of innovative minds, recognized as one of Canada's Top 100 Employers, with a culture that values stewardship, collaboration, and continuous development.
Handle inbound customer conversations across email, chat and social in Italian, Spanish and English.
Resolve order, delivery, returns, refunds and product enquiries end to end.
Own support tooling like Gorgias and Konvo and report recurring issues for improvement.
We specialize in operating and expanding digital businesses in the fashion and lifestyle sector. We are a small, remote-first team with an AI-native approach to eCommerce operations.
Provide personalized support to Mandarin-speaking students and parents, building trusted relationships.
Manage onboarding, administrative processes, and orientation sessions for the Chinese market.
Collaborate with academic, product, admissions, and sales teams to improve support processes.
The partner company provides personalized academic support to students and families through education technology. They operate a globally distributed, fully remote team focused on collaboration and continuous improvement.
Interact with customers via chat, email, phone, and social channels, solving problems with empathy.
Own each customer interaction from start to finish, ensuring clarity and confidence.
Become a product expert and share insights to improve the customer experience.
Quince is a manufacturer-to-consumer (M2C) retail brand providing high-quality essentials at low prices through direct partnerships with manufacturers. The company has a fast-paced, innovative culture where builders and creators challenge conventional thinking and own their work.
Be the voice of customers and partners, managing requests via Zendesk and occasional calls with clarity and care.
Collaborate with teammates and cross-functional teams to solve complex challenges and improve processes.
Drive continuous improvement by identifying automation opportunities and enhancing product and services.
GOhiring is a leading software company for automated job posting and recruiting analytics. It operates as a small, collaborative team with high trust, creative freedom, and a focus on innovation.
Handle English- and Mandarin-speaking customer inquiries via phone, email, and instant messaging.
Prepare estimates, product details, pricing, and glass/order information; send invoices and collect deposits.
Coordinate approvals, follow up with customers, and support scheduling using online tools.
Wing is on a mission to redefine the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company provides job security, stability, and an inclusive, supportive culture for its remote workforce.
Recruit and schedule interviews with respondents for market research projects in the Nordic and Benelux regions.
Build and maintain panel member relationships through phone and email to achieve registration and engagement targets.
Handle respondent inquiries and troubleshoot issues while ensuring high-quality support and data quality.
M3 is a Japanese global leader providing innovative technological and research solutions to the healthcare industry. The company has over 5.8 million physician members globally and was ranked in Forbes' Global 2000 list in 2020.
Accountable for outbound prospecting and quota conversion into pipeline.
Qualify business leads through proactive outreach, research, and cold outreach strategies.
Collaborate with sales, marketing, and operations teams to develop lead generation strategies.
Atlassian provides software products that help teams collaborate and unleash their potential. The company operates as a distributed-first organization with a focus on inclusivity and competitive compensation.
Support core service delivery and provide daily customer support via Freshdesk.
Work closely with local sales team and other departments to drive customer satisfaction.
Conduct training sessions to help customers maximize service usage.
Brandbank provides digital product content solutions for brands and retailers globally. It is part of NIQ, a consumer intelligence company with operations in over 100 markets, and fosters a diverse, relaxed team culture.
Provide professional, empathetic customer support to automotive customers regarding warranty, repairs, and vehicle features.
Resolve issues by listening actively, understanding concerns, and providing practical solutions.
Work remotely from anywhere in Canada with a flexible schedule and paid virtual training.
This company provides customer support services for a major automotive brand. They are a supportive, customer-focused organization with a remote team across Canada.
Investigate and resolve invoice-related queries accurately, providing clear and reliable information to clients.
Manage client inquiries end-to-end, collaborating with Finance, Product, and HR Operations teams to resolve complex issues.
Analyze client queries and trends to identify process gaps and recommend data-driven improvements.
A global customer experience operations team supporting clients in a fast-paced, remote-first environment. They span 26 countries and offer a diverse, inclusive international workplace.
Provide Tier I support and document issues into a ticket management system.
Analyze symptoms, determine urgency, and resolve or dispatch incidents to appropriate support groups.
Manage escalations and seek process improvements to enhance service delivery.
Long View is one of North America's most dynamic IT providers, fostering a culture of collaboration, innovation, and inclusion. With 90% of team members rating it a good or great place to work, the company values integrity, competence, value, and fun.
Provide high-quality customer service to Polish clients via Freshdesk platform.
Collaborate with local sales teams and cross-functional departments to resolve customer issues.
Drive customer satisfaction and contribute to retention and renewals.
NielsenIQ is a global measurement and data analytics company providing the most complete view of consumers and markets. It operates in over 100 markets covering more than 90% of the world's population and is part of Advent International.
Review and grade internet advertisements to improve ad delivery.
Work with both English and Italian ads.
Set your own schedule with a minimum of 5 hours per week.
Welo Data is an award-winning localization and data transformation company that runs one of the world's largest Ads Rating Programs. They offer flexible remote work opportunities for independent contractors.
Handle all customer service inquiries via phone, email, and live chat in a timely manner.
Build relationships, identify customer needs, and provide solutions for order issues.
Collaborate cross-functionally with headquarters and retail departments.
Rebag is an e-commerce company revolutionizing the luxury second-hand market, offering a seller-first platform for buying and selling high-end fashion items. Founded in 2014, the company operates online and in physical stores across the US, with over $100M raised and recognition as a Fast Company Most Innovative Company.
Provide professional customer support in Chinese and English to an international customer base.
Handle inquiries efficiently while maintaining high service standards and meeting performance targets.
Maintain 100% attendance during training and work assigned shifts.
This company is an established eCommerce and Health & Wellness client serving a growing international customer base. No information on company size or culture is provided.