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About the Role:

  • You conduct telephone-based research with respondents across Canada and the US.
  • You gather insights on consumer habits, customer experiences, and social issues.
  • This is a non-sales, non-telemarketing position focused entirely on research.

Key Responsibilities:

  • You recruit respondents for research panels and administer surveys.
  • You assist panel members with account inquiries and troubleshooting.
  • You manage survey assignments efficiently and follow quality standards.

Requirements:

  • You are fluent in English and Spanish with strong communication skills.
  • You have at least 2 years of customer-facing or call center experience.
  • You reside in Alberta or Manitoba and have a quiet home workspace.

Benefits:

  • You work remotely with flexible scheduling.
  • You gain career development and exposure to diverse research projects.
  • You join a supportive team environment and inclusive culture.

Partner Company

They conduct telephone-based market research to gather insights on consumer habits, customer experiences, and social issues. They offer a collaborative, remote-first culture with flexible scheduling and career development opportunities.

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