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About the Role:
- You conduct telephone-based research with respondents across Canada and the US.
- You gather insights on consumer habits, customer experiences, and social issues.
- This is a non-sales, non-telemarketing position focused entirely on research.
Key Responsibilities:
- You recruit respondents for research panels and administer surveys.
- You assist panel members with account inquiries and troubleshooting.
- You manage survey assignments efficiently and follow quality standards.
Requirements:
- You are fluent in English and Spanish with strong communication skills.
- You have at least 2 years of customer-facing or call center experience.
- You reside in Alberta or Manitoba and have a quiet home workspace.
Benefits:
- You work remotely with flexible scheduling.
- You gain career development and exposure to diverse research projects.
- You join a supportive team environment and inclusive culture.
Partner Company
They conduct telephone-based market research to gather insights on consumer habits, customer experiences, and social issues. They offer a collaborative, remote-first culture with flexible scheduling and career development opportunities.