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Responsibilities:
- Claim and review customer sessions for accuracy, answering questions.
- Make outbound calls for verification and communicate via phone or chat.
- Ensure compliance and resolve customer concerns.
Requirements:
- Fluent Spanish and English, strong communication skills.
- 1 year phone customer service experience, technically savvy preferred.
- Ability to multitask and assist multiple customers online and on calls.
Training and Benefits:
- One week instructor-led training with continued coaching.
- Part-time benefits include Medical, Dental, Vision, and 401(k) plan.
- Work from home with specific technical requirements and quiet space.
U-Haul
U-Haul provides do-it-yourself moving equipment and services for households, a concept pioneered in 1945. It is a large company with a culture of health and wellness, emphasizing customer service and teamwork.