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About us:
- We specialize in operating and expanding digital businesses in fashion and lifestyle.
- We have a small, remote-first team with an AI-native approach.
The role:
- You will be the voice for our brands, handling customer conversations in Italian, Spanish, and English.
- You will resolve order, shipping, returns, and product issues end to end.
What we're looking for:
- Fluent in Italian, Spanish, and English (C1+).
- Experience with Gorgias and customer support for eCommerce.
- Autonomous, customer-minded, and comfortable with AI tools.
Velara Brands
We specialize in operating and expanding digital businesses in the fashion and lifestyle sector. We are a small, remote-first team with an AI-native approach to eCommerce operations.