eCommerce Customer Support Agent (IT / ES / EN)

Velara Brands

Remote regions

EU

Salary range

$19,800–$26,400/yr

Benefits

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About us:

  • We specialize in operating and expanding digital businesses in fashion and lifestyle.
  • We have a small, remote-first team with an AI-native approach.

The role:

  • You will be the voice for our brands, handling customer conversations in Italian, Spanish, and English.
  • You will resolve order, shipping, returns, and product issues end to end.

What we're looking for:

  • Fluent in Italian, Spanish, and English (C1+).
  • Experience with Gorgias and customer support for eCommerce.
  • Autonomous, customer-minded, and comfortable with AI tools.

Velara Brands

We specialize in operating and expanding digital businesses in the fashion and lifestyle sector. We are a small, remote-first team with an AI-native approach to eCommerce operations.

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