Take inbound calls from customers or restaurants to provide assistance.
Make outbound calls to follow up on acknowledgement errors.
Manage incoming tickets generated from email or text via CRM.
HungerRush is a leading provider of integrated restaurant solutions. They offer a fully remote work environment and seek motivated individuals to support their customers.
Serve as the primary point of contact for China-based customers regarding product inquiries and operational concerns.
Guide new customers through the onboarding process and provide support leading up to and during go-live.
Assist customers in understanding and effectively using products, conduct training in Mandarin, and coordinate with internal teams.
A-CL provides product support and onboarding services for clients in China. The company focuses on customer success and product adoption, with a small to medium-sized team.
Handle a high volume of inbound customer inquiries in Spanish and English.
Assist customers with questions, process refunds, payments, orders, and analyze account data.
Promote additional products on each customer interaction to improve sales.
QVC Group is a live social shopping company that redefines the shopping experience through video-driven commerce on multiple screens. It is a Fortune 500 company with team members in the U.S., U.K., Germany, Japan, Italy, Poland, and China, and fosters an inspired and diverse team culture.
Provide professional and courteous customer support in Russian and/or Ukrainian and English.
Assist customers with inquiries and provide clear, accurate, and timely resolutions.
Maintain high standards of customer satisfaction, quality, productivity, and punctuality.
An enterprise client is seeking bilingual customer service specialists to support their growing international customer base. The company values professionalism, punctuality, and delivering high-quality customer experiences.
Schedule customer appointments for collision repair and estimates following Standard Operating Procedures.
Professionally manage high-volume inbound and outbound customer communications with empathy and precision.
Support rental reservations and tows while resolving inquiries and multitasking across systems.
Crash Champions is the largest founder-led multi-shop operator of high-quality collision repair service in the U.S., with more than 650 locations across 38 states. Founded in 1999, the company champions a People First culture focused on superior service and supporting team members.
Provide exceptional customer support to retain and consult Yelp advertisers via inbound calls and emails.
Highlight ad performance metrics and investment returns to demonstrate value to clients.
Become an expert in Yelp advertising solutions, adapting recommendations to client needs while handling objections.
Yelp connects people with great local businesses through reviews and advertising. As a large company, Yelp fosters a culture of diversity, growth, and authenticity, valuing unique perspectives.
Assist customers via phone, email, chat, and social media to ensure a positive experience.
Resolve inquiries efficiently using multiple systems and take ownership until resolution.
Maintain product knowledge and meet service level agreements while providing accurate information.
We provide finance and insurance solutions for the automotive industry, offering vehicle protection plans. With over 60 years of experience, we serve thousands of dealerships and financial institutions across the U.S.
Provide support and service to members across Canada via phone and email.
Effectively problem solve and contribute positively to a team environment.
Deliver the highest level of customer service in a flexible remote work environment.
Medavie is a national health solutions partner providing insurance, primary care, and emergency medical services that impact millions of lives in Canada. With over 8,000 professionals, they foster an award-winning culture focused on wellbeing, diversity, and inclusion.
Provide timely, professional customer support and resolve inquiries across international markets.
Identify business opportunities and conduct prospecting activities for sales development.
Manage interactions and maintain accurate records using CRM and support platforms like Zendesk or HubSpot.
Jobgether uses AI-powered matching to connect candidates with remote roles. They focus on streamlining hiring through technology and serve global clients.
Handle video and audio intake calls, triaging and routing language service requests.
Coordinate on-demand and scheduled services while maintaining accurate records.
Deliver high-quality customer interactions and identify opportunities to strengthen client relationships.
The company provides professional language services to high-profile customers, coordinating on-demand and scheduled requests. It operates as a decentralized, remote organization that values independence, accountability, and customer-centricity.
Provide timely assistance to users of Lingraphica speech-generating devices and software.
Collaborate with Sales, Marketing, Project Management, and Engineering teams to resolve issues and deploy enhancements.
Manage a support caseload including inquiries via phone, email, chat, and scheduled appointments.
Lingraphica provides speech-generating devices to improve communication for people with aphasia and other impairments. They foster a fast-paced, goal-oriented culture focused on helping individuals on their communication journey.
Answer inbound calls and assist members with questions related to AAA memberships, delivering personalized solutions.
Engage with members using strong communication and a problem-solving mindset in a non-scripted environment.
Navigate multiple systems while multitasking and maintaining a positive attitude in a fast-paced telework setting.
AAA Auto Club Enterprises is the largest club within the national AAA federation, providing insurance and membership services to over 18 million members. With nearly 17,000 employees across 24 states, they foster a diverse and inclusive culture focused on delivering legendary lifetime service.
Provide high-volume inbound support via chat, email, and phone in an AI-augmented workflow.
Troubleshoot technical issues and educate customers on CE Broker platform features.
Collaborate with internal teams to improve processes and product experience.
Propelus simplifies workforce compliance management across healthcare. They have been a trusted leader for over 20 years and are recognized as a Best Place to Work.
Respond to commercial inbound calls, chats, and emails from patients, healthcare providers, and vendors in a professional and empathetic manner.
Identify and report potential Adverse Events (AEs) and Product Quality Complaints (PQCs) with accurate documentation.
Triage medical information inquiries to the appropriate department and provide on-label responses using standard content.
Alphanumeric provides customer engagement and commercial support services for major companies, including one of the largest pharmaceutical firms globally. They offer a permanent, full-time remote position with training and benefits, fostering a culture of growth and personalized service.
Provide Tier I support and document issues into a ticket management system.
Analyze symptoms, determine urgency, and resolve or dispatch incidents to appropriate support groups.
Manage escalations and seek process improvements to enhance service delivery.
Long View is one of North America's most dynamic IT providers, fostering a culture of collaboration, innovation, and inclusion. With 90% of team members rating it a good or great place to work, the company values integrity, competence, value, and fun.
Field customer inquiries and respond to varying questions, issues, and concerns in innovative ways.
Connect with customers via phone, email, chat, and/or social media to resolve their questions or concerns.
Calmly resolve and de-escalate issues while tracking call information for auditing and reporting purposes.
TP is a leading global provider of digital business services, partnering with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, they are a force for good in their communities and for their clients.
Conduct outbound telephone calls to recruit respondents and administer surveys in Spanish and English.
Assist panel members with account inquiries and provide respondent support.
Manage survey assignments efficiently while maintaining quality standards.
They conduct telephone-based market research to gather insights on consumer habits, customer experiences, and social issues. They offer a collaborative, remote-first culture with flexible scheduling and career development opportunities.
Handle first notice of loss claims for non-complex auto and property insurance claims.
Explain claims processes and answer customer questions with empathy and clarity.
Maintain accurate claim files and coordinate with vendors and third parties.
The company provides auto and property insurance claims services. They foster an inclusive and diverse workplace culture with a focus on employee development and community involvement.