Source Job

US

  • Schedule customer appointments for collision repair and estimates following Standard Operating Procedures.
  • Professionally manage high-volume inbound and outbound customer communications with empathy and precision.
  • Support rental reservations and tows while resolving inquiries and multitasking across systems.

Customer Service Call Center CRM Spanish English

20 jobs similar to Customer Experience Associate - Bilingual

Jobs ranked by similarity.

US

  • Answer inbound calls and assist members with questions related to AAA memberships, delivering personalized solutions.
  • Engage with members using strong communication and a problem-solving mindset in a non-scripted environment.
  • Navigate multiple systems while multitasking and maintaining a positive attitude in a fast-paced telework setting.

AAA Auto Club Enterprises is the largest club within the national AAA federation, providing insurance and membership services to over 18 million members. With nearly 17,000 employees across 24 states, they foster a diverse and inclusive culture focused on delivering legendary lifetime service.

US

  • Assist customers via phone, email, chat, and social media to ensure a positive experience.
  • Resolve inquiries efficiently using multiple systems and take ownership until resolution.
  • Maintain product knowledge and meet service level agreements while providing accurate information.

We provide finance and insurance solutions for the automotive industry, offering vehicle protection plans. With over 60 years of experience, we serve thousands of dealerships and financial institutions across the U.S.

US

  • Respond to customer inquiries in English and Spanish via phone, email, SMS, and chat with professionalism.
  • Serve as primary contact for Spanish-speaking families, translating communications and ensuring equitable access.
  • Maintain detailed records of interactions, resolve issues, and collaborate to enhance customer experience.

Odyssey partners with state agencies to design, launch, and operate ESA and grant programs, providing technology and operations for education funding. The company operates across 6 states, serving 200,000+ students and managing over $1B in funds, with backing from investors like a16z.

US

  • Handle inbound and outbound calls and chats to verify customer information for Truck Share 24/7 rentals.
  • Ensure compliance with U-Haul policies while assisting multiple customers simultaneously via phone and digital channels.
  • Must be fluent in Spanish and English, with strong listening, communication, and multitasking skills.

U-Haul provides do-it-yourself moving equipment and services for households, a concept pioneered in 1945. It is a large company with a culture of health and wellness, emphasizing customer service and teamwork.

US

  • Field customer inquiries and respond to varying questions, issues, and concerns in innovative ways.
  • Connect with customers via phone, email, chat, and/or social media to resolve their questions or concerns.
  • Calmly resolve and de-escalate issues while tracking call information for auditing and reporting purposes.

TP is a leading global provider of digital business services, partnering with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, they are a force for good in their communities and for their clients.

Global

  • Provide high-volume inbound support via chat, email, and phone in an AI-augmented workflow.
  • Troubleshoot technical issues and educate customers on CE Broker platform features.
  • Collaborate with internal teams to improve processes and product experience.

Propelus simplifies workforce compliance management across healthcare. They have been a trusted leader for over 20 years and are recognized as a Best Place to Work.

Georgia

  • Handle a high volume of inbound customer inquiries in Spanish and English.
  • Assist customers with questions, process refunds, payments, orders, and analyze account data.
  • Promote additional products on each customer interaction to improve sales.

QVC Group is a live social shopping company that redefines the shopping experience through video-driven commerce on multiple screens. It is a Fortune 500 company with team members in the U.S., U.K., Germany, Japan, Italy, Poland, and China, and fosters an inspired and diverse team culture.

US

  • Provide exceptional inbound phone support to Copart Members throughout their membership lifecycle.
  • Resolve customer inquiries with a focus on first-call resolution and maintain professional communication.
  • Utilize company resources to gather information and offer solutions, meeting customer needs efficiently.

Copart is a technology leader and premier global online vehicle auction platform, connecting sellers to over 750,000 buyers in 190+ countries. With over 200 facilities worldwide, Copart fosters a diverse and inclusive culture where employees are encouraged to innovate and contribute meaningfully.

US

  • Maintain awareness of product updates and processes to provide exceptional customer service.
  • Interact with prospects and customers via calls, email, and chat to create and maintain relationships.
  • Document issues and escalate concerns using a ticket system while assisting with Tier 1 troubleshooting.

Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication for people with aphasia and other speech impairments. They are a leader in AAC technology and a fast-paced, goal-oriented employer focused on improving communication outcomes.

US

  • Take inbound calls from customers or restaurants to provide assistance.
  • Make outbound calls to follow up on acknowledgement errors.
  • Manage incoming tickets generated from email or text via CRM.

HungerRush is a leading provider of integrated restaurant solutions. They offer a fully remote work environment and seek motivated individuals to support their customers.

United States

  • Provide timely, professional customer support and resolve inquiries across international markets.
  • Identify business opportunities and conduct prospecting activities for sales development.
  • Manage interactions and maintain accurate records using CRM and support platforms like Zendesk or HubSpot.

Jobgether uses AI-powered matching to connect candidates with remote roles. They focus on streamlining hiring through technology and serve global clients.

US

  • Answer inbound guest calls Monday–Friday, 9am–5pm, with a warm and professional tone.
  • Transfer callers to a booking specialist or schedule same-day/next-day calls.
  • Maintain a monthly missed-call rate under 12%, directly tied to a monthly bonus.

Bolt Farm Treehouse is building America's most iconic romantic luxury retreat brand, offering nature-immersed, high-experience stays. Backed by over 3,300 five-star reviews and 1 million followers, they are scaling from a flagship into a national portfolio.

US Unlimited PTO 16w maternity 8w paternity

  • Serve as the first point of contact, resolving member needs with warmth and professionalism in a single interaction.
  • Guide members through enrollment, eligibility, device setup, and scheduling with genuine care.
  • Maintain compliance, record interactions accurately, and provide operational support across multiple platforms.

Twin Health empowers people to prevent and reverse chronic metabolic diseases like type 2 diabetes and obesity using AI Digital Twin technology. The team is passionate, united by a shared purpose, and has raised over $100 million, named a Newsweek Top Most Loved Workplace.

Global

  • Provide front-line support and occasional sales assistance to English, Spanish, and Russian-speaking drivers and fleet managers in the USA and Canada.
  • Proactively identify areas for product/service improvements and participate in implementing solutions to increase customer satisfaction, growth, and retention.
  • Work as a team player with a desire to impact the organization and grow into upper-level positions quickly.

HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Their top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.

US

  • Answer, screen, and route incoming calls to the appropriate team member and take messages or transfer calls to voicemail when staff are unavailable.
  • Log phone calls and upload documents into the online document management system, and provide clerical support including faxing, copying, and file organization.
  • Maintain regular communication with clients, obtain insurance coverage information, follow up on medical treatment, and request medical records from providers.

The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work for consecutive years, we foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make a meaningful impact.

LATAM

  • Handle inbound sales calls and lead management with speed and confidence, converting leads into bookings.
  • Manage client experience by checking in after cleans, handling scheduling, and resolving issues in real time.
  • Maintain organized CRM records and refine sales scripts to improve conversion.

We are MaidThis Cleaning of Northwest San Antonio, serving homeowners, Airbnb hosts, and commercial offices. We are a growing company that values proactive, self-motivated individuals who take ownership.

US Canada Unlimited PTO

  • Resolve inbound customer calls, identify solutions, and execute or escalate as necessary.
  • Manage inbound and outbound calls to meet or exceed call center metrics while providing excellent customer service.
  • Advocate for customers by identifying trends and systemic issues and escalating internally.

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get consumer products to market faster. As a remote-first company, they offer opportunities for high performing individuals to have deep impact in the fast growing fintech space.

Global

  • Provide exceptional client services to our diverse customer base in both English and Spanish.
  • Act as a key point of contact, resolving inquiries and ensuring high satisfaction.
  • Demonstrate leadership potential and a proactive approach to personal and team success.

Global Elite Empire Consultants is a third-party recruiting firm that specializes in connecting bilingual professionals with remote career opportunities. The company is rapidly growing and values self-starters with leadership potential and a positive attitude.

Global

  • Handle video and audio intake calls, triaging and routing language service requests.
  • Coordinate on-demand and scheduled services while maintaining accurate records.
  • Deliver high-quality customer interactions and identify opportunities to strengthen client relationships.

The company provides professional language services to high-profile customers, coordinating on-demand and scheduled requests. It operates as a decentralized, remote organization that values independence, accountability, and customer-centricity.

Global

  • Manage inbound and outbound customer calls, handle inquiries, and provide appropriate solutions.
  • Accurately document interactions and follow company scripts while maintaining professionalism.
  • Maintain a distraction-free workspace and perfect attendance during the initial training period.

Voice Dream LLC is a remote talent acquisition company specializing in sourcing top international talent for US-based companies. They focus on creating opportunities for university students and recent graduates, offering structured training and ongoing coaching.