HungerRush Menufy Support Specialist (Bilingual Mandarin)

Position Summary:

• We are seeking friendly and motivated Customer Support Specialists to serve customers and restaurant owners.
• This is a 100% remote role with afternoon to evening shifts in CST.

Essential Responsibilities:

• Take inbound calls and make outbound follow-ups.
• Manage tickets from email and text via CRM.
• Minor troubleshooting and routing calls to appropriate channels.

Qualifications:

• Fluent in English and Mandarin.
• Effective communication and problem-solving skills.
• High school diploma and computer proficiency in Windows.

Additional Details:

• Must be available for evening and weekend shifts.
• Authorized to work in the US without sponsorship.