Home
/
Companies
/
The Ward Law Group
The Ward Law Group
2 open remote positions
The Ward Law Group is a fast-growing plaintiff personal injury law firm in the United States. We invest in our team, celebrate wins together, and create opportunities for growth in a collaborative and supportive environment.
Open Positions
Lead and coach the Demand Department team to improve operational performance and client outcomes. Monitor productivity, conduct performance reviews, and implement workflow improvements. Use case management software like Litify or Filevine to ensure timely case progression.
Leadership
Coaching
Bilingual (English/Spanish)
Oversee and manage the Demand Department, including specialists and team leads, to ensure efficient case progression and departmental performance. Conduct performance evaluations, coach team members, and lead process improvement initiatives to meet KPIs and quality standards. Collaborate with leadership to analyze data, implement workflows, and maintain client-focused service in a fast-paced environment.
Leadership
Case Management
Process Improvement
Performance Management
Bilingual English/Spanish