The Ward Law Group is a personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work, we foster a collaborative, innovative, and high-accountability culture where every team member is empowered to grow and lead.
Answer, screen, and route incoming calls to the appropriate team member and take messages or transfer calls to voicemail when staff are unavailable.
Log phone calls and upload documents into the online document management system, and provide clerical support including faxing, copying, and file organization.
Maintain regular communication with clients, obtain insurance coverage information, follow up on medical treatment, and request medical records from providers.