Provide high-volume inbound support via chat, email, and phone in an AI-augmented workflow.
Troubleshoot technical issues and educate customers on CE Broker platform features.
Collaborate with internal teams to improve processes and product experience.
Propelus simplifies workforce compliance management across healthcare. They have been a trusted leader for over 20 years and are recognized as a Best Place to Work.
Respond to customer inquiries in English and Spanish via phone, email, SMS, and chat with professionalism.
Serve as primary contact for Spanish-speaking families, translating communications and ensuring equitable access.
Maintain detailed records of interactions, resolve issues, and collaborate to enhance customer experience.
Odyssey partners with state agencies to design, launch, and operate ESA and grant programs, providing technology and operations for education funding. The company operates across 6 states, serving 200,000+ students and managing over $1B in funds, with backing from investors like a16z.
Consult customers via calls, email, and chat on all questions regarding our websites.
Resolve customer issues promptly to ensure retention and promote our services.
Maintain high service quality while analyzing customer emotions and adapting to difficult situations.
Social Discovery Group (SDG) solves loneliness and disconnection by transforming virtual intimacy into the new normal through social entertainment platforms that connect people globally. The company employs a diverse international team of digital nomads working remotely worldwide, and has been recognized as a Great Place to Work (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
Respond to commercial inbound calls, chats, and emails from patients, healthcare providers, and vendors in a professional and empathetic manner.
Identify and report potential Adverse Events (AEs) and Product Quality Complaints (PQCs) with accurate documentation.
Triage medical information inquiries to the appropriate department and provide on-label responses using standard content.
Alphanumeric provides customer engagement and commercial support services for major companies, including one of the largest pharmaceutical firms globally. They offer a permanent, full-time remote position with training and benefits, fostering a culture of growth and personalized service.
Provide front-line support and occasional sales assistance to English, Spanish, and Russian-speaking drivers and fleet managers in the USA and Canada.
Proactively identify areas for product/service improvements and participate in implementing solutions to increase customer satisfaction, growth, and retention.
Work as a team player with a desire to impact the organization and grow into upper-level positions quickly.
HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Their top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.
Own a portfolio of enterprise customers, driving platform engagement and satisfaction through Success Plans and QBRs.
Monitor customer KPIs and needs to ensure maximum value delivery and adoption of new features.
Act as technical product expert, providing training and troubleshooting, and representing customer feedback internally.
Urbantz provides a SaaS platform for last-mile delivery management, helping enterprises cut complexity and improve sustainability. With over 100 brands and rapid growth since 2015, Deloitte ranked them third in the Technology Fast 50 list in 2020, and they foster a diverse, collaborative culture.
Handle inbound customer calls and provide timely, professional responses across multiple channels.
Manage customer inquiries through Zendesk and maintain accurate support records.
Conduct outbound follow-ups to ensure customer engagement and satisfaction.
Scale Army Careers is a staffing company that hires contractors for technology clients. They are a growing organization with a focus on remote work and contractor roles.
Handle video and audio intake calls, triaging and routing language service requests.
Coordinate on-demand and scheduled services while maintaining accurate records.
Deliver high-quality customer interactions and identify opportunities to strengthen client relationships.
The company provides professional language services to high-profile customers, coordinating on-demand and scheduled requests. It operates as a decentralized, remote organization that values independence, accountability, and customer-centricity.
Serve as the primary point of contact for HR-related customer inquiries via email, phone, and chat.
Efficiently manage and resolve client inquiries, investigate issues, and collaborate with internal teams like sales, operations, finance, and payroll.
Maintain up-to-date knowledge of company offerings, conduct training sessions, and analyze support data to drive improvements.
Remote People builds infrastructure for borderless teams, handling global payroll, benefits, taxes, and compliance with a technology platform. They are a growing international family committed to building a diverse, global team and offering equal opportunities.
Develop a strategic customer mission and training program to ensure high-quality service.
Manage calls, process tickets, and assist users with application updates and bug reproduction.
Create documentation and provide clear, unbiased feedback while maintaining flexibility in schedule.
Our employees are our pride and our most valuable asset. We are young, very ambitious and dedicated to achieving success, with a fun and open organization structure and solid management.
Resolve customer inquiries via live chat, WhatsApp, and email, handling logistics, orders, and website issues.
Support team growth by onboarding and training new joiners, coaching colleagues, and managing escalations.
Collaborate across departments, driving root-cause fixes and owning day-to-day operations with a customer-first mindset.
Nivoda is a global B2B diamond and gemstone marketplace connecting retailers with suppliers. Processing $300M+ annually, it spans multiple regions. Its customer support team is distributed across 8+ countries, with a focus on responsiveness and continuous improvement.
Handle a high volume of inbound customer inquiries in Spanish and English.
Assist customers with questions, process refunds, payments, orders, and analyze account data.
Promote additional products on each customer interaction to improve sales.
QVC Group is a live social shopping company that redefines the shopping experience through video-driven commerce on multiple screens. It is a Fortune 500 company with team members in the U.S., U.K., Germany, Japan, Italy, Poland, and China, and fosters an inspired and diverse team culture.
Maintain awareness of product updates and processes to provide exceptional customer service.
Interact with prospects and customers via calls, email, and chat to create and maintain relationships.
Document issues and escalate concerns using a ticket system while assisting with Tier 1 troubleshooting.
Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication for people with aphasia and other speech impairments. They are a leader in AAC technology and a fast-paced, goal-oriented employer focused on improving communication outcomes.
Serve as the primary point of contact for inbound leads across multiple channels, qualifying prospects and guiding them through the sales cycle.
Manage leads in the GoHighLevel CRM, maintaining accurate records and ensuring timely follow-ups and pipeline updates.
Support customer onboarding, scheduling, and cross-selling opportunities while monitoring lead quality from digital marketing campaigns.
My Hero VA is a virtual assistant service provider connecting skilled professionals with U.S.-based companies. They focus on remote roles and emphasize team collaboration and continuous learning in a fully remote environment.
Convert incoming leads into paying clients through video sales calls.
Manage the sales pipeline and follow up consistently via Telegram and email.
Coordinate with marketing and relocation teams to ensure smooth client handover.
Transparent Hiring is a German recruitment and relocation company that helps international IT professionals find jobs in Germany and relocate successfully. The team is small, fully remote, and international, fostering a collaborative culture with zero bureaucracy.
Own the customer life cycle post-sales, ensuring satisfaction and adoption for a book of business.
Manage renewals for 400+ customers, including pricing negotiations.
Partner with Sales to drive expansion and cross-sell opportunities.
Superhuman is an AI productivity platform that integrates with over 1 million applications and websites to help people eliminate busywork. Founded in 2009, the company empowers over 40 million individuals, 50,000 organizations, and 3,000 educational institutions worldwide.
Track repairs, returns, and service questions from first contact through resolution.
Own the support queue across email, chat, and phone.
Maintain accurate client records in CRM.
Veta Virtual provides virtual customer care and support services for luxury brands. They are a mission-driven company with a supportive culture and a fully remote team.
Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions.
Document customer interactions accurately in the CRM system and maintain detailed records of all transactions.
LesBaird Consulting LLC is a consulting firm that provides professional support services to help businesses improve efficiency and achieve sustainable growth. The company is a smaller or emerging firm that emphasizes clear communication, attention to detail, and a customer-focused mindset.
You will be the first point of contact for customers, handling calls, emails, and chats to help them navigate the platform and troubleshoot basic technical issues.
Responsibilities include guiding customers through account setup, transactions, and platform features, as well as accurately documenting interactions in the CRM.
You will escalate complex issues to the technical team while resolving simpler matters independently, ensuring customers feel informed and confident.
Veta Virtual is a hiring platform that connects talent with high-growth clients in the Fintech and Cryptocurrency industry. They offer a collaborative, supportive culture with a fast-paced environment where communication skills are valued.
Reach out to previous leads through personalized email, phone calls, and LinkedIn to restart conversations and identify opportunities.
Qualify conversations and schedule discovery calls with senior team members while maintaining accurate CRM records.
Participate in coaching sessions to improve performance and gradually take on pipeline management responsibilities.
The company partners with Jobgether to find a Sales Development Representative focused on customer-first sales. The organization prioritizes trust, learning, and meaningful customer relationships, operating with a supportive team culture and a remote-first setup.