Provide front-line support and occasional sales assistance to English, Spanish, and Russian-speaking drivers and fleet managers in the USA and Canada.
Proactively identify areas for product/service improvements and participate in implementing solutions to increase customer satisfaction, growth, and retention.
Work as a team player with a desire to impact the organization and grow into upper-level positions quickly.
HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Their top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.
Provide bilingual (English/French) customer service support to patients and healthcare professionals via phone, chat, and email.
Handle inquiries related to diabetes, obesity, rare diseases, and cardiovascular health products.
Identify and document potential adverse events and product quality complaints in compliance with regulations.
Alphanumeric is a staffing and recruitment agency specializing in placing professionals in the pharmaceutical and healthcare sectors. They are currently hiring for a long-term contract role supporting a top global pharmaceutical company.
Resolve customer inquiries via live chat, WhatsApp, and email, handling logistics, orders, and website issues.
Support team growth by onboarding and training new joiners, coaching colleagues, and managing escalations.
Collaborate across departments, driving root-cause fixes and owning day-to-day operations with a customer-first mindset.
Nivoda is a global B2B diamond and gemstone marketplace connecting retailers with suppliers. Processing $300M+ annually, it spans multiple regions. Its customer support team is distributed across 8+ countries, with a focus on responsiveness and continuous improvement.
Process high-volume customer and service tasks across multiple systems with speed and accuracy.
Enter, update, and validate data in ERP, CRM, and internal tools to ensure correct case fulfillment.
Identify and escalate unclear cases while supporting the customer service team for improved experience.
Bosch Service Solutions provides technology-driven Business Process Outsourcing services for leading companies in automotive, travel, tourism, and telecom sectors. As part of the Bosch Group, they focus on Building and Energy Technologies, fostering a diverse and inclusive culture with long-term stability.
Provide exceptional customer care via phone, email, live chat, and social media, ensuring patient safety and satisfaction.
Meet performance targets for ticket volume, call handling, and customer satisfaction scores with high attention to detail.
Collaborate with clinical, pharmacy, and other teams to resolve issues and improve patient experience.
HeliosX is a digital healthcare platform that provides faster, easier access to healthcare through brands like MedExpress and Dermatica. In 2025, the company treated 1.7 million patients, reached £781m in revenue, and was recognized in the Sunday Times Top 100 fastest-growing tech companies, with a diverse team of engineers, scientists, and healthcare professionals.
Respond to customer inquiries in English and Spanish via phone, email, SMS, and chat with professionalism.
Serve as primary contact for Spanish-speaking families, translating communications and ensuring equitable access.
Maintain detailed records of interactions, resolve issues, and collaborate to enhance customer experience.
Odyssey partners with state agencies to design, launch, and operate ESA and grant programs, providing technology and operations for education funding. The company operates across 6 states, serving 200,000+ students and managing over $1B in funds, with backing from investors like a16z.
Respond to customer inquiries through live chat, WhatsApp, email, and other support channels, providing accurate and timely solutions.
Manage customer issues related to orders, logistics, website functionality, and general platform usage.
Handle complex customer escalations with professionalism, ownership, and a problem-solving approach.
Our partner is a technology-driven organization providing a global platform for customer experiences. They operate in a fast-paced, international environment with a collaborative culture and low-hierarchy structure.
Respond to emergency calls and coordinate measures for vehicle occupants after accidents.
Arrange roadside assistance and ensure customer mobility with replacement vehicles or hotels.
Assist customers in locating and recovering stolen vehicles using GPS tracking.
Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Around 10,000 associates at 36 locations support national and international customers, fostering a global and inclusive culture.
Handle inbound and outbound customer inquiries with professional excellence, resolving issues on the first call.
Provide excellent customer service through active listening, de-escalation, and appropriate communication.
Track call information for reporting, escalate issues when necessary, and upsell if required.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology. With a global workforce of 500,000 across 300 languages, we prioritize inclusion and diversity and are committed to supporting those who serve.
Own a portfolio of enterprise customers, driving platform engagement and satisfaction through Success Plans and QBRs.
Monitor customer KPIs and needs to ensure maximum value delivery and adoption of new features.
Act as technical product expert, providing training and troubleshooting, and representing customer feedback internally.
Urbantz provides a SaaS platform for last-mile delivery management, helping enterprises cut complexity and improve sustainability. With over 100 brands and rapid growth since 2015, Deloitte ranked them third in the Technology Fast 50 list in 2020, and they foster a diverse, collaborative culture.
Develop a strategic customer mission and training program to ensure high-quality service.
Manage calls, process tickets, and assist users with application updates and bug reproduction.
Create documentation and provide clear, unbiased feedback while maintaining flexibility in schedule.
Our employees are our pride and our most valuable asset. We are young, very ambitious and dedicated to achieving success, with a fun and open organization structure and solid management.
Handle telephone customer inquiries and emergency calls in a front office capacity.
Work full-time with rotating shifts from 05h00 to 21h00 Monday to Friday.
Provide excellent customer service in German with empathy and efficiency.
Bosch Security Systems develops and delivers Customer Experience, Mobility and Monitoring solutions for companies and their customers. With over 300 specialized associates in Lisbon and around 9,000 worldwide, the team is diverse and committed to innovation.
Present and market aesthetics products via phone to specialist physicians to meet sales targets.
Manage the full sales cycle from lead qualification to closing using various communication channels.
Analyze market trends, monitor competitors, and execute strategic territory management.
Allergan Aesthetics, an AbbVie company, develops and markets a portfolio of leading aesthetics products including facial injectables, body contouring, and skin care. It is part of a large global pharmaceutical company and fosters a culture of innovation and excellence.
Answer, screen, and route incoming calls to the appropriate team member and take messages or transfer calls to voicemail when staff are unavailable.
Log phone calls and upload documents into the online document management system, and provide clerical support including faxing, copying, and file organization.
Maintain regular communication with clients, obtain insurance coverage information, follow up on medical treatment, and request medical records from providers.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work for consecutive years, we foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make a meaningful impact.
Handle chat requests from potential, new, and existing customers to ensure a satisfying customer experience.
Manage multi-channel communication via phone and email for quick and customer-oriented resolution of inquiries.
Assist existing customers with all aspects of our services, from transaction processing to multi-currency accounts and payment solutions.
Amnis is a fintech company transforming international transaction business for SMEs. It is a fast-growing scale-up with over 4,000 SME clients in Switzerland and Europe, offering a young and dynamic team environment.
Provide customer support for website users via chat and email.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain records of customer interactions and enter data into CRM and other tools.
Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. They help small businesses and enterprises free up their teams for strategic high-value tasks and are growing.
Act as the first point of contact for customer inquiries through phone and email channels.
Troubleshoot issues and guide customers through technical or operational questions.
Follow up on open cases to ensure issues are fully addressed within expected timelines.
Our partner provides customer support services for an international user base. The team operates remotely with a focus on flexibility and autonomy, supporting a growing global customer success operation.
Answer customer emails and messages quickly and warmly in flawless German.
Manage reviews, delivery issues, and ensure every customer has a positive experience.
Identify patterns to reduce ticket volume and improve product and processes.
Phira Ventures builds and invests in purpose-driven businesses. Their portfolio brand sells health and wellness products DTC in Germany, serving over 200,000 customers with a small, collaborative team of 9+ nationalities.