- Answer customer emails and messages quickly and warmly in flawless German.
- Manage reviews, delivery issues, and ensure every customer has a positive experience.
- Identify patterns to reduce ticket volume and improve product and processes.
Phira Ventures
2 open remote positions
Phira Ventures builds and invests in purpose-driven businesses. Their portfolio brand sells health and wellness products DTC in Germany, serving over 200,000 customers with a small, collaborative team of 9+ nationalities.
PTO Distribution 1 of 2 jobs
5w
Min
5w
25th
5w
Median
5w
75th
5w
Max
Benefits Overview 1 of 2 jobs
PTO
(1)
Product Access
(1)
Team Events
(1)
Training
(1)
Open Positions
5w PTO
- Shape the brand voice across email marketing, ad copy, and website copy.
- Analyze content performance using real revenue and conversion data to drive decisions.
- Collaborate with a small team and use AI tools to scale output without sacrificing quality.