Own a 30-day editorial calendar covering blog articles, case studies, social posts, and thought-leadership pieces, draft, edit, and publish SEO-optimized content that drives qualified traffic and nurtures prospects through the funnel, and keep corporate social channels active, consistent, and on-brand. Collaborate with product and sales teams to turn subject-matter expertise into compelling stories.

The Sr. Manager, Internal Communications will lead and elevate our internal communications efforts with a focus on business and product communications. This individual will play a key role in connecting employees to our mission and strategy, translating complex business updates, industry shifts and product developments into clear, compelling communications that drive understanding, alignment and engagement across a diverse and global employee base.

We’re looking for a strategic thinker and AI expert to own content at Fi—someone who sees the future of customer experience through the lens of automation, AI, and efficiency. You’ll redefine how our customers engage with content, using AI-driven automation to make it smarter, more intuitive, and effortlessly accessible. You’ll help shape the strategy and own the execution, set high standards, and transform how we deliver knowledge.