Answer, screen, and route incoming calls to the appropriate team member and take messages or transfer calls to voicemail when staff are unavailable.
Log phone calls and upload documents into the online document management system, and provide clerical support including faxing, copying, and file organization.
Maintain regular communication with clients, obtain insurance coverage information, follow up on medical treatment, and request medical records from providers.
Answer, screen, and route incoming calls, take messages, and log calls in the document management system.
Obtain insurance coverage, follow up on medical treatment, and request medical records from providers.
Communicate with insurance companies and perform additional administrative and case-related duties as assigned.
The Ward Law Group is recognized as one of the Best Places to Work, serving the community with compassion and excellence. The firm has offices in Miami Lakes, Manhattan, and Orlando, and is expanding to New Jersey and Texas, fostering a culture of faith, accountability, leadership, loyalty, and service.
Serve as the primary point of contact for personal injury clients throughout intake and early case management, managing high-volume caseloads daily.
Handle 50+ inbound and outbound client calls per day while coordinating with medical providers and insurance carriers to ensure case progression.
Maintain accurate documentation and case files, ensuring timely follow-up and preparation for attorney review or transfer to the appropriate department.
The Ward Law Group is a personal injury law firm recognized as one of the Best Places to Work. The firm is growing nationally with offices in Miami Lakes, Manhattan, and Orlando, fostering a culture of faith, accountability, leadership, and service.
Manage pre-litigation personal injury cases from intake through medical treatment and demand readiness.
Serve as the primary point of contact for clients, coordinating medical treatment, insurance communications, and property damage issues.
Maintain a high-volume caseload, meet productivity KPIs, and ensure accurate case documentation.
The Ward Law Group is an award-winning personal injury law firm dedicated to helping injured clients receive exceptional legal representation. The firm is recognized as one of the Best Places to Work for consecutive years and emphasizes core values such as faith, accountability, leadership, loyalty, and service.
Handle inbound calls from potential clients with empathy, professionalism, and active listening.
Qualify leads by gathering relevant information and scheduling consultation appointments.
Maintain accurate intake documentation within legal CRM systems.
The partner company provides legal support services, connecting individuals with legal resources through a consultative intake process. It operates remotely with a supportive culture that values reliability, empathy, and performance.
Request and process medical records and medical bills through external portals.
Provide light administrative legal support and make outbound client calls.
Job Duck connects ambitious individuals with remote job opportunities at US-based employers. The company has earned the Great Place to Work Certification every year since 2022, emphasizing a supportive and enjoyable culture.
Handle inbound calls from potential clients, qualifying leads and booking consultations with empathy and professionalism.
Complete intake documentation accurately in Lawmatics and follow up with leads to keep them engaged until their appointment.
Participate in weekly coaching sessions to improve conversion skills and meet a target of 15 booked consultations per week.
Veta Virtual is a remote staffing company that hires for law firms, including a firm specializing in family law, criminal defense, and estate planning. They offer a supportive culture through remote teams and value reliability, empathy, and results.
Serve as primary point of contact for Spanish-speaking patients at a physical therapy practice, handling calls, scheduling, and insurance tasks.
Verify insurance benefits, obtain authorizations, and maintain HIPAA compliance using EHR systems like InteGRAHR or Waystar.
Support front desk operations, coordinate with billing, and manage patient documentation through Google Workspace.
20four7VA provides remote services to clients worldwide, focusing on developed markets. It is a growing company that offers free training, upskilling, and a supportive community for independent contractors.
Manage approximately 120 active personal injury cases independently, handling client communication and documentation.
Draft and negotiate letters of representation and claims with insurance companies using Filevine.
Support end-to-end case management with autonomy and proactive problem-solving in a remote environment.
NextLaw is the Pacific Northwest’s highest-rated criminal and personal injury firm, providing exceptional legal services led by former prosecutors with over 25 years of experience. The team is built on integrity, empathy, and results-driven advocacy, serving thousands of clients.
Manage pre-litigation personal injury cases from intake through demand readiness.
Coordinate medical treatment, insurance communications, and property damage issues.
Handle 50+ client communications daily and meet productivity KPIs.
The Ward Law Group is a personal injury law firm dedicated to changing lives through exceptional legal representation. The firm has been recognized as a Best Place to Work and fosters a collaborative, innovative, and high-accountability culture.
Act as the first point of contact, creating a warm and professional experience for prospects and clients.
Manage scheduling, phone calls, emails, and client records in the firm's CRM and systems.
Support the team with administrative tasks and follow up on leads and networking events.
We connect talented individuals with remote job opportunities at US-based companies. We're a lifestyle company that ensures everyone has a fantastic time, earning Great Place to Work Certification every year since 2022.
Conduct high-volume outbound calls to secure appointments for orthodontic and dental practices.
Follow up consistently with warm leads via calls, texts, and emails to ensure no missed opportunities.
Maintain detailed records in CRM and manage multiple practice pipelines to maximize conversion rates.
HIP helps orthodontic and dental practices fill their schedules by engaging warm leads via calls, texts, and emails. The team operates remotely with a focus on high-volume outbound calling and meticulous follow-up.
Manage inbound and outbound client calls, screen and route calls, and follow up with clients.
Handle email communications, prepare agency communications, and maintain organized email records.
Perform CRM and database cleanup, update client information, and support pipeline management.
A&I Insurance is an insurance agency that provides client communications, administrative tasks, and database maintenance to support financial planning services. The agency is growing and offers a flexible work-from-home arrangement with a professional work environment and supportive leadership.
Manage a high-volume pre-litigation caseload of personal injury motor vehicle accident cases from intake to demand readiness.
Coordinate medical treatment, obtain medical records and bills, and communicate with clients, medical providers, and insurance adjusters.
Handle property damage claims and support case progression with accurate documentation.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work for consecutive years, they foster a collaborative, innovative, and high-accountability culture.
Respond to customer inquiries in English and Spanish via phone, email, SMS, and chat with professionalism.
Serve as primary contact for Spanish-speaking families, translating communications and ensuring equitable access.
Maintain detailed records of interactions, resolve issues, and collaborate to enhance customer experience.
Odyssey partners with state agencies to design, launch, and operate ESA and grant programs, providing technology and operations for education funding. The company operates across 6 states, serving 200,000+ students and managing over $1B in funds, with backing from investors like a16z.
Work independently to handle a high volume of calls and messages, engaging new inbound leads quickly via phone, text, and email.
Schedule and conduct detailed phone interviews to assess case potential, qualifying and signing potential clients using a soft sales approach.
Manage and track prospect pipeline with lead management software, meeting staffing needs for a Wednesday-Sunday shift.
The Advocates is a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect, and our team genuinely cares about getting the best results for our clients.
Prepare, format, and organize legal documents and case files in line with firm and court standards.
Communicate regularly with clients, courts, and opposing counsel to provide updates and keep cases moving.
Manage case calendars, track deadlines, and support attorneys with filings and administrative tasks.
Veta Virtual is a virtual staffing company that hires legal professionals for clients in the legal industry. They provide a supportive, collaborative remote culture with a stable, organized environment where employees are valued.
Engage members through inbound and outbound calls to encourage participation in care management programs.
Complete non-clinical assessments and identify health risks, care needs, and opportunities for clinical follow-up.
Help members schedule healthcare appointments and connect with appropriate resources and benefits.
This company provides care management support services to help members improve their health and well-being. They operate as a fast-paced remote call center environment with a focus on compassionate service and structured processes.
Independently manage reductions from assignment through settlement, negotiating hospital liens and medical provider balances to maximize client recoveries.
Prepare and review settlement statements, coordinate closing documentation, and ensure accurate disbursement.
Provide proactive client communication, explain the settlement process, and deliver exceptional service throughout the closing process.
The Ward Law Group is a plaintiff personal injury law firm dedicated to changing lives through exceptional client service. Recognized as a Best Place to Work, they foster a collaborative, high-accountability culture where team members are empowered to grow and make an impact.