Make outbound calls to schedule appointments for preventative health screenings.
Assist members with benefits and insurance information during welcome calls.
Conduct surveys to make a difference in patients' lives.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily. With over 30 years of experience, the company fosters collaboration and innovation, empowering growth through trust and accountability.
Identify, outreach, and enroll eligible individuals into the program through phone, text, email, and in-person at partner locations.
Build trust through empathetic communication and meet key enrollment metrics to support underserved communities.
Leverage bilingual skills (English/Spanish) to connect with individuals experiencing serious mental illness, homelessness, or high medical needs.
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serve underserved populations through whole-person care. They are one of the largest Enhanced Care Management providers in California with a collaborative team of clinicians, social workers, and technologists.
Engage with health plan members to schedule care assessments and provide encouragement.
Utilize strong listening and communication skills to build trust and handle challenging calls.
Multitask efficiently while using technology to maintain a human-centered conversation.
Carenet Health is a healthcare company that transforms patient interactions into meaningful connections. The company fosters a culture of empathy and support, with a focus on team member expertise and dedication.
Conduct telephonic outreach to prospective members and help them enroll in Imagine's app-based technology.
Effectively communicate Imagine services and overcome parent/family objections to engagement.
Leverage reporting and dashboards to prioritize outreach and meet monthly engagement targets.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that provides 24/7 virtual-first and in-home care for children with special health care needs. They are a startup with a mission-driven culture, committed to diversity and inclusion.
Answer inbound patient calls and support patients through phone, email, and text communication.
Schedule and reschedule appointments, verify insurance, and manage no-show or cancellation workflows.
Collaborate with internal teams to ensure a seamless patient experience while meeting quality metrics.
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments, with over 70 clinics across 8 states. They proudly maintain a Net Promoter Score of 93, the highest patient satisfaction in the industry, and are committed to building a patient-first environment with a team united by purpose.
Making calls to potential members to identify needs and provide information about services.
Answering questions about Nadia Care and the membership journey.
Checking eligibility, registering members, and maintaining databases.
Nadia Care is a maternal health company reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities. They are a high-growth startup with values of empathy, collaboration, and resilience.
Responsible for phone screening, scheduling, and tracking recruitment for clinical trials.
Make 60+ outbound calls daily, assess participant eligibility, and enter data into databases.
Requires bilingual English/Spanish preferred, customer service experience, and strong communication skills.
Headlands Research is a leading network of advanced clinical trial sites, leveraging cutting-edge technology and support services to enhance community outreach and participation. Founded in 2018, the company operates 20+ sites across the US and Canada and is rapidly expanding.
Handle inbound calls and chat boxes from members regarding Sidecar Health's products and services.
Provide excellent customer service in a timely and positive manner, building rapport and maintaining positive relationships.
Handle issues and complaints, maintaining policies and standard operating procedures.
Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible for everyone. The team consists of passionate individuals from tech, policy, and healthcare backgrounds, working in a fast-moving startup environment.
Serve as primary point of contact for Spanish-speaking patients at a physical therapy practice, handling calls, scheduling, and insurance tasks.
Verify insurance benefits, obtain authorizations, and maintain HIPAA compliance using EHR systems like InteGRAHR or Waystar.
Support front desk operations, coordinate with billing, and manage patient documentation through Google Workspace.
20four7VA provides remote services to clients worldwide, focusing on developed markets. It is a growing company that offers free training, upskilling, and a supportive community for independent contractors.
Respond to referral sources and coordinate delivery of sleep therapy equipment.
Follow up with patients to assess service quality and ensure compliance through phone, email, and text.
Document all interactions and maintain accurate patient data in internal systems.
This company provides sleep therapy equipment coordination and patient support services. Team size and culture are not specified, but the role emphasizes collaboration and a patient-focused environment.
Provide accurate health insurance guidance across phone, text, chat, and email channels.
Help new customers onboard and select appropriate health plans and steps.
Assist members with care journey issues, including finding providers and claims help.
Sana builds affordable health plans designed around integrated primary care and care navigation for small to midsize businesses. Founded in 2017, the company is remote-first with a fully distributed team across the U.S., valuing curiosity and ownership.
Conduct Annual Wellness Visit questionnaires over the phone with patients.
Make outbound calls to schedule and complete screenings.
Accurately document patient information in EMR systems like NextGen.
Welltality provides healthcare support by conducting Medicare Annual Wellness Visit pre-screenings to help patients stay proactive with their care. The team values accountability, teamwork, and continuous improvement.
Handle inbound and outbound customer inquiries with professional excellence, resolving issues on the first call.
Provide excellent customer service through active listening, de-escalation, and appropriate communication.
Track call information for reporting, escalate issues when necessary, and upsell if required.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology. With a global workforce of 500,000 across 300 languages, we prioritize inclusion and diversity and are committed to supporting those who serve.
Perform monthly clinical check-ins and structured symptom assessments for assigned patient panels.
Collaborate with providers to escalate urgent issues and reinforce care plans within LPN scope.
Document all patient interactions in EHR and CCM platform while ensuring compliance with billing and quality metrics.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic approach. The company is committed to improving patient outcomes and quality of life, but specific employee size is not mentioned.
Serve as a vital link between patients and healthcare services, coordinating care across primary, specialty, and behavioral health divisions.
Conduct patient assessments and community outreach to engage underserved populations in the Bronx, addressing barriers to care.
Utilize remote patient monitoring tools and electronic health records to track patient progress and adjust care plans.
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to underserved residents. Founded in 1999, the company has grown to 50+ locations with 500+ providers, focusing on a population health model and a supportive team environment.
Conduct high-volume outbound calls to secure appointments for orthodontic and dental practices.
Follow up consistently with warm leads via calls, texts, and emails to ensure no missed opportunities.
Maintain detailed records in CRM and manage multiple practice pipelines to maximize conversion rates.
HIP helps orthodontic and dental practices fill their schedules by engaging warm leads via calls, texts, and emails. The team operates remotely with a focus on high-volume outbound calling and meticulous follow-up.
Engage with members by phone to encourage participation in care management programs and complete non-clinical assessments.
Identify barriers to care and connect members with appropriate services, benefits, and community resources.
Accurately document member interactions and operate effectively in a high-volume, remote call-center environment.
This partner company helps members navigate care management programs and access resources to improve their health and well-being. It operates remotely with a focus on compassionate support and efficient operations, though specific size and culture details are not mentioned.
Answer inbound calls and make outbound calls to participants enrolled in the Condition Management Program.
Assist participants via email and online messaging, and accurately document all participant communications.
Work independently and in a team environment with strong customer service skills; no experience required as training is provided.
Cottingham and Butler's Health and Wellness division focuses on reducing medical costs while increasing employee engagement and productivity through onsite screenings, technology, and condition management programs. They value an open-door culture where team opinions are appreciated.
Handle inbound calls and provide excellent customer service for lease or loan accounts.
Resolve inquiries independently and escalate issues when necessary.
Proactively identify trends in customer issues and share feedback with management.
We provide flexible lease-to-own financing to help consumers pay for big purchases over time. Our 200+ teammates enjoy inspiring and challenging work that accelerates their careers.