Bilingual Sleep Services Care Coordinator

Role Overview:

• Support patients throughout their sleep therapy journey as a key point of contact.
• Coordinate services, monitor equipment compliance, and resolve issues in a collaborative setting.

Accountabilities:

• Respond promptly to calls and obtain referral orders via phone, fax, and electronic channels.
• Coordinate medical equipment delivery and follow up on patient compliance and service needs.
• Document all communications accurately in internal systems while protecting patient privacy.

Requirements:

• High school diploma or equivalent; previous healthcare or customer service experience preferred.
• Fluency in English and Spanish is required.
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.