Manage high-volume inbound and outbound calls professionally, scheduling appointments and assisting patients.
Verify patient information, document interactions, and escalate complex issues while following HIPAA regulations.
Collaborate with clinical and administrative teams to ensure seamless patient experience and meet performance goals.
C2Q Health Solutions offers management services tailored to healthcare providers, drawing on leadership experience in administrative solutions for managed long-term care, home care, and community health plans. The company supports organizational growth with a range of functions, operating as a remote team.
Follow scripts to educate patients and coordinate care needs.
Aledade empowers independent primary care practices by building value-based care networks that improve patient outcomes and physician sustainability. Founded in 2014, they are the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.
Conduct outbound and inbound calls to explain services, complete intake forms, and schedule appointments.
Meet performance goals empathetically while documenting interactions in the EHR system.
Collaborate with team members and adhere to HIPAA standards in a high-volume environment.
Zócalo Health is a tech-driven healthcare provider built for Latinos, by Latinos, focused on culturally aligned primary care and social services. Founded in 2021 and backed by leading healthcare investors, they serve marginalized communities with a team of community-based providers and virtual care.
Make high-volume outbound cold calls to prospective customers.
Qualify leads using client-provided criteria.
Schedule appointments for sales representatives.
Bullpen Talent connects exceptional remote professionals with growing U.S. companies. We place experienced remote professionals with high-quality U.S. companies, offering long-term fully remote opportunities.
Efficiently triage incoming calls and resolve member and pharmacy issues with professional phone etiquette.
Identify, document, and escalate concerns to appropriate internal teams to ensure quality care and safety standards.
Support fraud, waste, and abuse programs by reviewing pharmacy claims and communicating findings to internal staff.
Judi Health is a health technology company providing comprehensive health benefit management solutions for employers and health plans. They are rebuilding trust in healthcare with a platform that consolidates claim administration workflows.
Qualify inbound and outbound leads, assessing eligibility and booking high-quality appointments for licensed agents.
Identify qualifying life events (QLEs) and pre-screen clients for ACA and private PPO options.
Maintain accurate CRM records and follow up with leads via text and email campaigns.
We are a U.S.-based health insurance agency focused on qualifying leads and booking appointments for licensed agents. We are a growing company with a remote team culture.
Handle high-volume inbound patient inquiries in English and Spanish via phone and digital channels.
Schedule appointments, register new patients, and maintain accurate EHR records.
Verify insurance, screen for financial assistance, and follow HIPAA-compliant procedures.
Jobgether uses AI-powered matching to review applications quickly and fairly, sharing top candidates with hiring companies. It is a platform that connects job seekers with roles, focusing on efficiency and data privacy.
Perform outbound calls to enroll individuals into a food box program or reauthorize them in the program.
Help members make decisions that enhance their healthcare experience with empathy and compassion.
Make a positive difference in people's lives by supporting their health journey through tailored nutrition.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily to improve healthcare outcomes. With over 30 years of experience, they integrate human touch with data-driven technology and foster a collaborative, innovative culture focused on empowering growth through trust and accountability.
Convert warm inbound leads into qualified patients through consultative conversations and relationship-building.
Conduct outbound outreach campaigns to re-engage inactive leads and identify new conversion opportunities.
Achieve and exceed daily, weekly, and monthly activity and conversion targets while managing a high-volume sales pipeline.
Our partner is a company expanding access to innovative healthcare services through telehealth. They operate in a fast-paced startup environment with a high-autonomy culture that values ownership, accountability, and execution.
Research, review, and respond to inquiries from members and providers with active listening and empathy.
Manage escalations, handle complaints, and coordinate problem solving with internal teams.
Meet production and quality standards, assist with member portal navigation, and excel in a virtual work environment.
Evry Health is on a mission to bring humanity to health insurance, offering high-technology health plans that expand benefits and provide personalized service. As the major medical division of Globe Life, it has 16.8 million policies in force, over 3,000 corporate employees, and an A (Excellent) rating from A.M. Best for 45+ years.
Serve as the primary point of contact for personal injury clients throughout intake and early case management, managing high-volume caseloads daily.
Handle 50+ inbound and outbound client calls per day while coordinating with medical providers and insurance carriers to ensure case progression.
Maintain accurate documentation and case files, ensuring timely follow-up and preparation for attorney review or transfer to the appropriate department.
The Ward Law Group is a personal injury law firm recognized as one of the Best Places to Work. The firm is growing nationally with offices in Miami Lakes, Manhattan, and Orlando, fostering a culture of faith, accountability, leadership, and service.
Identify, outreach, engage, and enroll individuals into the program virtually through phone, text, and email.
Offer education about Pair Team's services and explain the benefits of Enhanced Care Management to eligible members.
Manage the end-to-end enrollment funnel and provide consistent updates on stages including delays and blockers.
Pair Team is a tech-enabled medical group reimagining Medicaid and Medicare for underserved populations, delivering whole-person care. They are one of the largest Enhanced Care Management providers in California, with a workforce of nurses, social workers, and medical professionals, and have demonstrated a 58% reduction in emergency department visits.
Engage warm leads and convert interest into qualified sales appointments through outbound calls.
Contact business owners and marketing professionals using a structured script while maintaining a natural tone.
Objectively handle objections, qualify leads, and schedule appointments for the internal sales team.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company uses technology to ensure applications are reviewed quickly and fairly, focusing on core requirements.
Dial out to homeowners and manage inbound calls to set appointments.
Document and track all appointments accurately per company standards.
Multitask through various systems to meet sales metrics and goals.
Renewal by Andersen is the custom division of Andersen Windows, the world's largest window and door brand. It is a large company with a focus on providing a better replacement experience for homeowners.
Serve as the first point of contact for patients and referring providers, answering and triaging calls to schedule appointments.
Collect and verify patient demographics and insurance information to ensure accurate documentation.
Handle a high volume of requests efficiently while providing a compassionate and professional customer experience.
Jane Pauley Community Health Center is a Federally Qualified Health Center (FQHC) that provides integrated, whole-person care to underserved communities across Indiana. The organization fosters a culture of collaboration, respect, and growth, supporting teams in making a meaningful impact.
Answer, screen, and route incoming calls, take messages, and log calls in the document management system.
Obtain insurance coverage, follow up on medical treatment, and request medical records from providers.
Communicate with insurance companies and perform additional administrative and case-related duties as assigned.
The Ward Law Group is recognized as one of the Best Places to Work, serving the community with compassion and excellence. The firm has offices in Miami Lakes, Manhattan, and Orlando, and is expanding to New Jersey and Texas, fostering a culture of faith, accountability, leadership, loyalty, and service.
Serve as a key point of contact for patients scheduling diagnostic imaging and other services across multiple departments.
Manage high-volume inbound and outbound interactions with empathy and accuracy while documenting in CRM systems.
Adhere to HIPAA standards and follow established workflows to ensure efficient patient care coordination.
Carenet Health provides healthcare support services including patient scheduling and coordination. They foster a collaborative culture with a focus on growth and accountability, employing a team-oriented workforce.
Serve as overflow support for multiple practices by answering and triaging incoming calls and messages from patients and stakeholders.
Support patient scheduling and follow-up, including no-show and cancellation tasks, and schedule reshuffles when needed.
Handle central communications intake and respond to voicemail and after-hours messages.
Diana Health is a network of modern women’s health practices partnering with hospitals to transform maternity and women's healthcare. They are an interdisciplinary team with strong collaborative care and operational support, focused on continuous learning and improvement.
Guide patients through the imaging scheduling process, delivering a seamless and supportive experience from referral to appointment.
Coordinate with patients, healthcare providers, and imaging centers to ensure timely access to high-quality diagnostic imaging.
Answer patient questions, resolve issues proactively, and remove barriers that may delay care.
Covera Health uses clinical expertise, AI, and radiology quality data to improve diagnostic accuracy and patient outcomes. Backed by Insight Partners, the platform supports nearly 6 million people and has a culture of ambitious teamwork and meaningful impact.