Bilingual (Spanish) Phone Outreach Associate

About Us:

• The United States has the poorest maternal and birth outcomes of all developed countries, with underserved communities disproportionately affected.
• Nadia Care is working to change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.

The Role:

• We are seeking a Bilingual (Spanish) Phone Outreach Associate specialized in engaging new members.
• This role will be responsible for making calls to potential members and accurately explaining what we do.
• The ideal candidate will be a quick learner who can memorize scripts and adapt when issues arise during a call.

Responsibilities:

• Making calls to potential members, identifying their needs, and providing information about services offered.
• Answering questions about Nadia Care and the membership journey.
• Checking if potential members are eligible to enroll with Nadia Care and registering them.

Qualifications:

• High school diploma or equivalent.
• Bilingual Spanish speaking required.
• Call center, sales, or community outreach experience.