Manage pre-litigation personal injury cases from intake through demand readiness.
Coordinate medical treatment, insurance communications, and property damage issues.
Handle 50+ client communications daily and meet productivity KPIs.
The Ward Law Group is a personal injury law firm dedicated to changing lives through exceptional legal representation. The firm has been recognized as a Best Place to Work and fosters a collaborative, innovative, and high-accountability culture.
Serve as the primary point of contact for personal injury clients throughout intake and early case management, managing high-volume caseloads daily.
Handle 50+ inbound and outbound client calls per day while coordinating with medical providers and insurance carriers to ensure case progression.
Maintain accurate documentation and case files, ensuring timely follow-up and preparation for attorney review or transfer to the appropriate department.
The Ward Law Group is a personal injury law firm recognized as one of the Best Places to Work. The firm is growing nationally with offices in Miami Lakes, Manhattan, and Orlando, fostering a culture of faith, accountability, leadership, and service.
Answer, screen, and route incoming calls, take messages, and log calls in the document management system.
Obtain insurance coverage, follow up on medical treatment, and request medical records from providers.
Communicate with insurance companies and perform additional administrative and case-related duties as assigned.
The Ward Law Group is recognized as one of the Best Places to Work, serving the community with compassion and excellence. The firm has offices in Miami Lakes, Manhattan, and Orlando, and is expanding to New Jersey and Texas, fostering a culture of faith, accountability, leadership, loyalty, and service.
Lead and coach the Demand Department team to improve operational performance and client outcomes.
Monitor productivity, conduct performance reviews, and implement workflow improvements.
Use case management software like Litify or Filevine to ensure timely case progression.
The Ward Law Group is a fast-growing plaintiff personal injury law firm in the United States. We invest in our team, celebrate wins together, and create opportunities for growth in a collaborative and supportive environment.
Open insurance claims and serve as primary liaison with adjusters and carriers.
Request, track, and organize medical records, bills, and police reports.
Collaborate with lead paralegals to prepare complete, accurate case files for demand.
EvenUp uses AI and technology to close the justice gap by empowering personal injury lawyers and victims to secure faster settlements and higher payouts. Backed by top VCs including Bessemer Venture Partners and Bain Capital Ventures, the company is one of the fastest-growing vertical SaaS firms with a collaborative and driven culture.
Lead and coach the Demand Department team to achieve outstanding client results.
Monitor department productivity and quality through performance reviews and KPIs.
Improve workflows and operational efficiency to ensure timely case progression.
We are a plaintiff personal injury law firm that invests in our team and celebrates wins together. We provide opportunities for growth in a collaborative and supportive environment.
Act as a vital connection between clients and the legal team, managing pre-litigation cases from intake to resolution.
Provide telephonic client updates every three weeks, and ensure outstanding tasks do not exceed 50 at any given time.
Maintain thorough case knowledge, enter information in SmartAdvocate, and coordinate with adjusters, medical paralegals, and attorneys.
Parnall Law Firm is one of the largest personal injury firms in New Mexico, dedicated to standing up for clients and providing compassionate advocacy. The firm has been recognized as one of Albuquerque's best places to work and fosters a positive, collaborative culture where team members support each other.
Independently manage reductions from assignment through settlement, negotiating hospital liens and medical provider balances to maximize client recoveries.
Prepare and review settlement statements, coordinate closing documentation, and ensure accurate disbursement.
Provide proactive client communication, explain the settlement process, and deliver exceptional service throughout the closing process.
The Ward Law Group is a plaintiff personal injury law firm dedicated to changing lives through exceptional client service. Recognized as a Best Place to Work, they foster a collaborative, high-accountability culture where team members are empowered to grow and make an impact.
Request and process medical records and medical bills through external portals.
Provide light administrative legal support and make outbound client calls.
Job Duck connects ambitious individuals with remote job opportunities at US-based employers. The company has earned the Great Place to Work Certification every year since 2022, emphasizing a supportive and enjoyable culture.
Manage calendars, email inboxes, and scheduling for Jon Hawk to improve his efficiency and productivity.
Answer, screen, and route approximately 10–20 incoming calls per day, conducting initial client intake with professionalism.
Assist with data entry, case management, and document template creation in Clio to streamline operations.
Hawk Injury Law provides unparalleled legal representation for personal injury claims across Georgia, focusing on clear guidance, responsive communication, and robust advocacy. With 28 years of experience, Jon Hawk and his team have built a reputation for excellence, supported by a client-first approach and heartfelt testimonials from satisfied clients.
Work independently to handle a high volume of calls and messages, engaging new inbound leads quickly via phone, text, and email.
Schedule and conduct detailed phone interviews to assess case potential, qualifying and signing potential clients using a soft sales approach.
Manage and track prospect pipeline with lead management software, meeting staffing needs for a Wednesday-Sunday shift.
The Advocates is a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect, and our team genuinely cares about getting the best results for our clients.
Investigate, evaluate, and adjust workers' compensation claims with empathy and sound judgment.
Manage a portfolio of claims for a large PEO account, leading investigations and negotiations.
Ensure compliance with state laws and corporate standards while delivering fair, timely outcomes.
CCMSI partners with global clients to solve complex risk management challenges through advanced technology and collaborative problem-solving. As the largest privately owned Third Party Administrator, it is a certified Great Place to Work® with employee-owners empowered to grow and collaborate.
Manage a docket of workers' compensation cases to resolution.
Prepare clients for depositions and attend depositions.
Respond to client inquiries requiring attorney negotiation and move matters towards resolution.
We are a leading employment and workers' compensation law firm dedicated to advocating for employees' rights. We foster a dynamic and collaborative work environment where professionals can grow while making a meaningful impact.
Oversee end-to-end legal case processing for immigration, family, and business matters, ensuring accuracy and compliance.
Supervise and guide legal assistants and paralegals, assigning tasks and reviewing work quality.
Coordinate communication with clients, attorneys, and government agencies to ensure timely case progression.
Our partner is a legal services firm specializing in immigration, family, and business law. They operate in a fast-paced, human-centered environment with a focus on client impact and service quality, and are experiencing growth.