Answer, screen, and route incoming calls, take messages, and log calls in the document management system.
Obtain insurance coverage, follow up on medical treatment, and request medical records from providers.
Communicate with insurance companies and perform additional administrative and case-related duties as assigned.
The Ward Law Group is recognized as one of the Best Places to Work, serving the community with compassion and excellence. The firm has offices in Miami Lakes, Manhattan, and Orlando, and is expanding to New Jersey and Texas, fostering a culture of faith, accountability, leadership, loyalty, and service.
Lead and coach the Demand Department team to achieve outstanding client results.
Monitor department productivity and quality through performance reviews and KPIs.
Improve workflows and operational efficiency to ensure timely case progression.
We are a plaintiff personal injury law firm that invests in our team and celebrates wins together. We provide opportunities for growth in a collaborative and supportive environment.
Manage the General Counsel's complex calendar and coordinate travel across time zones.
Support recruiting, hiring, and onboarding logistics for the legal team.
Handle confidential communications, expense reporting, and vendor coordination.
GC AI is a legal AI platform that helps in-house legal teams work faster and smarter. With over 1,800 companies using their product and a $555 million valuation, they are a fast-growing startup with a high-performance culture focused on ownership and impact.
Provide executive assistant support to the Managing Partner, including inbox management, scheduling, and document preparation.
Handle lead qualification and client intake, including answering calls, qualifying leads, and scheduling consultations.
Track key metrics and collaborate with teams to optimize client intake processes.
We are Aventus — a boutique customer experience BPO in Charleston, South Carolina, trusted by over 100 clients across industries, including e-commerce, real estate, and legal services. We are a small, growing team that values empathy, proactivity, and continuous improvement.
Request and process medical records and medical bills through external portals.
Provide light administrative legal support and make outbound client calls.
Job Duck connects ambitious individuals with remote job opportunities at US-based employers. The company has earned the Great Place to Work Certification every year since 2022, emphasizing a supportive and enjoyable culture.
Manage hearing calendars, coordinate scheduling with clients and court reporters, and ensure accurate updates.
Serve as primary contact for client scheduling inquiries and communications via phone and email.
Maintain records in scheduling systems, monitor inboxes, and assist with administrative and special projects.
eScribers is the leader in court reporting and transcription services for courts and government agencies across the US, UK, and Ireland. The company is private equity backed, growing rapidly worldwide, with offices in Phoenix, Virginia, Maryland, London, Dublin, and Israel, and values professionalism, innovative thinking, and collaboration.
Serve as the primary point of contact for personal injury clients throughout intake and early case management, managing high-volume caseloads daily.
Handle 50+ inbound and outbound client calls per day while coordinating with medical providers and insurance carriers to ensure case progression.
Maintain accurate documentation and case files, ensuring timely follow-up and preparation for attorney review or transfer to the appropriate department.
The Ward Law Group is a personal injury law firm recognized as one of the Best Places to Work. The firm is growing nationally with offices in Miami Lakes, Manhattan, and Orlando, fostering a culture of faith, accountability, leadership, and service.
Lead and coach the Demand Department team to improve operational performance and client outcomes.
Monitor productivity, conduct performance reviews, and implement workflow improvements.
Use case management software like Litify or Filevine to ensure timely case progression.
The Ward Law Group is a fast-growing plaintiff personal injury law firm in the United States. We invest in our team, celebrate wins together, and create opportunities for growth in a collaborative and supportive environment.
Serve as the first point of contact for clients and guests, managing multi-line phone systems and routing calls.
Support calendar management, scheduling, and maintain internal directories and contact lists.
Assist with digital organization of client documents and intake forms, ensuring confidentiality.
The United Firm | La Liga Defensora, APC is a legal firm serving clients in Los Angeles and beyond. They offer a collaborative culture with opportunities for growth in the legal industry.
Open insurance claims and serve as primary liaison with adjusters and carriers.
Request, track, and organize medical records, bills, and police reports.
Collaborate with lead paralegals to prepare complete, accurate case files for demand.
EvenUp uses AI and technology to close the justice gap by empowering personal injury lawyers and victims to secure faster settlements and higher payouts. Backed by top VCs including Bessemer Venture Partners and Bain Capital Ventures, the company is one of the fastest-growing vertical SaaS firms with a collaborative and driven culture.
Act as a vital connection between clients and the legal team, managing pre-litigation cases from intake to resolution.
Provide telephonic client updates every three weeks, and ensure outstanding tasks do not exceed 50 at any given time.
Maintain thorough case knowledge, enter information in SmartAdvocate, and coordinate with adjusters, medical paralegals, and attorneys.
Parnall Law Firm is one of the largest personal injury firms in New Mexico, dedicated to standing up for clients and providing compassionate advocacy. The firm has been recognized as one of Albuquerque's best places to work and fosters a positive, collaborative culture where team members support each other.
Supports the Operations Manager in driving key operational initiatives for RLS Legal Services, focusing on client transitions and case intake.
Manages the transition of Ryan clients to RLS Legal Services Agreements and supports the intake of legal cases into Lead Docket and Filevine.
Collaborates with tax consultants, attorneys, and the RLS India team to ensure accurate data management and seamless case processing.
Ryan is a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. It offers an award-winning culture with a focus on employee growth, flexibility, and innovation.
Oversee and manage the Demand Department, including specialists and team leads, to ensure efficient case progression and departmental performance.
Conduct performance evaluations, coach team members, and lead process improvement initiatives to meet KPIs and quality standards.
Collaborate with leadership to analyze data, implement workflows, and maintain client-focused service in a fast-paced environment.
The Ward Law Group is a personal injury law firm serving the community with compassion and excellence. The firm, recognized as one of the Best Places to Work, has offices in Miami Lakes, Manhattan, and Orlando, with upcoming locations in New Jersey and Texas.
Answer inbound calls for multiple law firms with professionalism and warmth.
Route calls to appropriate staff and document communications clearly.
Build trust by providing a calm, compassionate experience for stressed callers.
Finch builds infrastructure to make justice accessible by automating consumer law, starting with personal injury. They've grown 10x, raised a $20M Series A backed by Sequoia and Redpoint, and prioritize human-led cases working with expert operators and AI.
Manage a complex, shifting calendar and coordinate comprehensive travel arrangements to fully optimize the executive's daily schedule.
Serve as the primary point of contact and liaison for internal teams and high-profile external stakeholders, managing sensitive correspondence with diplomacy.
Track ongoing priorities, align stakeholders, surface potential roadblocks early, and simplify decision-making processes across the enterprise and governance portfolio.
Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination. Founded in 2019 and valued at over $2 billion, we are a distributed team backed by leading investors, with some members working remotely and others alongside customers worldwide.
Manage the founder's inbox and calendar, prioritize communications, and protect focus time across multiple time zones.
Support outbound business development in the construction sector, including research, outreach, and CRM management.
Coordinate team operations, track action items, plan offsites, and ensure cross-functional initiatives stay organized.
Frontier is a subsidiary of Fresh Prints, a New York-based, fast-growing, fully remote, 150-person company that helps other companies build their teams abroad. Helm is building AI-powered solutions for the construction industry, operating as an early-stage company that values adaptability, ownership, and strong execution.
Provide administrative and operational support to Lead and Associate Planners, including scheduling and client reminders.
Maintain and update the firm's CRM, complete workflows, audits, and manage the client service calendar.
Support billing operations and coordinate client engagement activities such as milestone cards and gift acknowledgements.
White Coat Planning provides comprehensive financial planning and investment management services for high-income professionals, guided by the principles of the White Coat Investor. The firm is a new, growing company focused on integrity and client care.
Manage complex executive calendars, scheduling, and meeting coordination across multiple time zones.
Support cross-functional initiatives from planning through execution, tracking deliverables and timelines.
Draft high-quality internal and external communications and assist with presentations and webinars.
Savvital provides diversified services to small and medium-sized businesses in the international market. The company has a team of educated experts motivated to add real capacity to clients' workdays.
Act as a primary point of contact for client inquiries via email and phone, handling professional correspondence with speed and clarity.
Manage daily account intake processes, including data validation and strict accuracy checks to ensure compliance.
Support front-line collections by handling settlement offers, account instructions, and maintaining data integrity across systems.
Sentry Credit, a wholly owned subsidiary of TrueAccord, combines machine learning with a human-based approach to transform debt resolution and financial health. With over 30 years of legacy and a world-class team, they serve millions of consumers annually.