Manage medical records, bills, and documentation for personal injury claims.
Communicate with clients, providers, and insurance adjusters professionally.
Maintain accurate case documentation and track records within the system.
The Ward Law Group is recognized as one of the Best Places to Work. They serve their community with compassion and excellence, empowering their employees to deliver real results for their clients. They foster a collaborative, innovative, and high-accountability environment where each team member contributes to meaningful outcomes.
Initiate courtesy calls to clients upon case assignment, providing detailed explanations of the reduction process.
Meticulously log phone calls, case statuses, and documents into the online document management software.
Ensure the efficient linkage of releases onto Litify, confirming PIP benefits, and validating damages with a complete provider list.
The Ward Law Group is recognized as one of the Best Places to Work. They serve their community with compassion and excellence, empowering employees to deliver real results for clients and values faith, accountability, leadership, loyalty, and service.
Manage all talent acquisition efforts and lead hiring teams.
Oversee all performance management for team members, including coaching and PIPs.
Cultivate and maintain a positive team culture and employee engagement initiatives.
Splitero helps homeowners access their equity through their HEI product. They foster a culture of transparency, innovation, and inclusivity, where every voice is heard and every team member is valued.
Lead, coach, and develop a team of client specialists to drive performance and client satisfaction.
Champion excellent client experience and build loyalty through strategic resolutions.
Analyze data and present performance updates to leadership.
The company specializes in debt settlement services. The culture emphasizes professionalism, empowerment, and continuous improvement, with a team of client specialists.
Serve as a strategic leader and trusted advisor, managing client relationships and driving process improvements to exceed client expectations.
Collaborate cross-functionally with Operations, Quality, Training, Sales, Client Services, and Implementation teams to enhance service delivery and resolve issues.
Analyze service trends, lead proactive client meetings, and use data insights to optimize performance and communication.
bswift is a leading benefits administration company that provides cloud-based technology and services to simplify employee benefits for thousands of companies nationwide. The company employs a collaborative, inclusive team and has been recognized as one of Chicago's and the Nation's Best and Brightest Companies to Work For, fostering a culture of excellence, accountability, and superior service.
Lead and inspire a team of Patient Support Specialists.
Establish and refine team KPIs related to outreach volume and scheduling conversions.
Partner with clinical, engagement, and product teams.
Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. They are developing a new approach to care that is designed around shared and lived experiences and brings care to the community. The company was founded in 2021 and is backed by leading healthcare and social impact investors.
Serve as the primary point of contact for clients throughout the intake and treatment phases of the case.
Maintain frequent communication with clients regarding treatment status, property damage, case progression, and outstanding needs.
Coordinate with medical providers regarding appointments, treatment status, records, and billing requests.
The Ward Law Group is recognized as one of the Best Places to Work. They serve their community with compassion and excellence, empowering employees to deliver real results for clients in a collaborative, innovative, and high-accountability environment.
Ensure efficient processes and implement best practices.
Develop and execute project growth initiatives and lead a high-performing team.
Enhance systems to build, maintain, and grow client relationships.
Thrive is a digital marketing agency that supports growth for North American companies. They have built expertise across performance marketing, brand marketing, digital design, and data, managing over $5 billion USD in advertising spend.
Lead, coach, and develop a global team of collections specialists, fostering a high-performance culture.
Manage collection efforts, escalations, and complex account resolutions to improve cash flow.
Partner cross-functionally to identify trends, remove barriers, and drive process improvements.
Raptor provides SaaS and mobile technology for school safety, serving 60,000 schools across 55 countries. The company fosters a culture of innovation, collaboration, and mentorship with a remote-first philosophy.
Oversee document production operations and manage workflow for the Document Services Group.
Supervise, develop, and coach staff to ensure service quality and operational efficiency.
Act as liaison between DSG and clients, addressing workflow concerns and ensuring client satisfaction.
McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and globally. Recognized as one of Canada's Top 100 Employers and Best Diversity Employers, the firm fosters a collaborative, inclusive culture guided by The McCarthy Way.
Organize, maintain, and update electronic case files and litigation documentation.
Prepare, draft, review, and electronically file litigation documents.
Communicate professionally with clients regarding case status, litigation requirements, and scheduling matters.
The Ward Law Group is recognized as one of the Best Places to Work for consecutive years. They serve their community with compassion and excellence, empowering their employees to deliver real results for their clients. The firm is headquartered in Miami Lakes, with offices in Manhattan and Orlando.
Lead, coach, and develop a team of Implementation Managers and Coordinators to drive performance and client success.
Oversee the full lifecycle of client onboarding, ensuring implementations are delivered on time, within scope, and aligned with expectations.
Partner cross-functionally with Product, Operations, and Training to continuously improve onboarding processes and outcomes.
PDMI provides pharmacy data processing and administrative services for PBMs, health plans, and hospital systems, including 340B administration and hospice services. The company has been recognized as a Best Employer in Ohio for 5 consecutive years and fosters a collaborative, flexible work culture.
Lead Medicaid operations and serve as the subject matter expert shaping service delivery and regulatory compliance.
Own client relationships, drive operational excellence, and implement process improvements across the team.
Develop and coach a high-performing remote team, fostering accountability, collaboration, and continuous growth.
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. With over 150 customers in more than 120 countries and 25+ years of experience, the company fosters a culture of innovation and customer success.
Set the strategic direction of the practice, lead a team of Practice Managers, and drive the financial and operational performance of the business.
Manage and mentor Practice Managers who oversee project managers, consultants, solution architects, developers, and team leads.
Serve as the senior escalation point for complex client and project issues, bringing calm, clarity, and resolution when it matters most.
Pine's portfolio company is seeking a Practice Director to set the strategic direction of the practice, lead a team of Practice Managers, and drive the financial and operational performance of the business. They foster a high-performance, people-first culture.
Lead and develop frontline agents through coaching and feedback.
Monitor performance against metrics, ensuring quality and accuracy.
Foster a culture of accountability and support within the team.
Owner is an AI-native system helping local business owners succeed, especially restaurants, by replacing multiple tools with one. With a team in the low hundreds, they consist of top talent from successful SMB software companies and are rapidly scaling to match customer growth.
Oversee Trial Master File (TMF) activities including document review, quality checks, and study-level engagement to ensure regulatory compliance.
Manage a team of Documents Specialists, Quality Review Specialists, and TMF Leads, providing training, performance management, and support.
Collaborate with leadership to drive process improvements and ensure efficient records management across clinical programs.
Precision Medicine Group is a contract research organization providing clinical research services. The company is expanding across Latin America and fosters a collaborative, quality-focused culture.
Supervise a team of claims adjusters handling first-party property claims with compassion and efficiency.
Provide coaching, mentoring, and technical oversight to ensure consistent file handling and compliance.
Manage staffing levels, performance evaluations, and disciplinary actions to achieve company goals.
Mercury Insurance helps people reduce risk and overcome unexpected events, offering property and casualty insurance for over 60 years. The company fosters a collaborative and inclusive culture, supporting team growth and customer service excellence.
Lead, coach, and develop a team of licensed insurance agents in a fast-paced, performance-driven environment.
Drive accountability against core KPIs including conversion rate, premium production, contact rate, and customer experience metrics.
Collaborate cross-functionally to optimize workflows, tooling, and operational strategy for agency growth.
NerdWallet is on a mission to bring clarity to all of life's financial decisions. With a culture of inclusion, flexibility, and candor, the company supports remote and in-office work for talented Nerds.
Lead a team of Account Managers to drive customer satisfaction and increase Pacvue adoption.
Analyze client data to uncover insights and recommend solutions using Pacvue's platform.
Partner with Sales, Customer Success, Product, and Marketing to advocate for client needs.
Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces. They empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology, fostering an inclusive global community.
Direct audit service delivery and manage teams to meet client needs and exceed expectations.
Drive audit productivity, cost management, and continuous improvement through metrics and innovation.
Lead staffing, people management, and contract negotiations to ensure compliance and growth.
Cotiviti provides payment accuracy and analytics solutions for healthcare and retail industries. The company is an equal opportunity employer and offers competitive benefits to a diverse team of professionals.