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Document Production Management:
- Manage intake process for all document production and support requests.
- Ensure quality and accuracy of completed work meets standards.
- Compile work tracking statistics and produce monthly reports.
Staff Supervision:
- Direct day-to-day activities including workload and attendance.
- Monitor and manage performance, provide coaching and feedback.
- Participate in hiring and make recommendations on disciplinary actions.
Training and Development:
- Assess staff skill levels and identify training needs.
- Create training materials and lead training sessions.
- Stay current with technology and implement new tools.
Other Responsibilities:
- Work with all supervisors to ensure consistent shift communication.
- Attend off-hour events and meetings as required.
McCarthy Tétrault
McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and globally. Recognized as one of Canada's Top 100 Employers and Best Diversity Employers, the firm fosters a collaborative, inclusive culture guided by The McCarthy Way.