Key Responsibilities:
- Maintaining a strong understanding of the laws OLPS enforces.
- Training and supervising OLPS investigators in handling high volume investigative caseloads.
- Supervising investigators in cases that are complex and/or broad in scope, in collaboration with OLPS data scientists and attorneys.
Responsibilities:
- Reviewing written investigation reports to ensure all charges are supported by sufficient evidence and adequately documented.
- Monitoring investigator case progress using database reports and assisting with office database management.
- Managing assignments and workflow of complaints to investigators.
NYC Department of Consumer and Worker Protection
The NYC Department of Consumer and Worker Protection (DCWP) is the nation’s leading municipal enforcement agency charged with delivering economic justice. They leverage their authority to bring New Yorkers real economic relief and protect them from predatory, deceptive, and unfair practices that violate their rights as consumers and workers. DCWP licenses more than 45,000 businesses and provides services to ensure New York City is a fairer, more affordable place to live.