Receptionist

Responsibilities:

• Answer inbound phone calls and messages on behalf of multiple law firms.
• Act as first point of contact, setting a calm and friendly tone for clients and vendors.
• Route calls to appropriate case managers or legal staff.

Qualifications:

• Warm, confident communicator with professional phone presence.
• Empathetic and patient when speaking with clients.
• Organized and composed while handling high volume of inbound requests.

Why this role matters:

• Ensures calls from stressed clients are answered by a compassionate human.
• Protects client trust and prevents missed communications.
• Core to delivering modern, white-labeled legal services at scale.