Provide a positive first impression to all callers and prospective clients by managing incoming calls and scheduling consultations efficiently.
Maintain clear and organized communication records, ensuring accurate calendar management and prompt forwarding of calls.
Demonstrate strong organizational and multitasking abilities while working independently and as part of a team in a fast-paced environment.
Job Duck connects talented, culturally diverse individuals with rewarding remote job opportunities at US-based companies. They are a lifestyle company that earned the Great Place to Work Certification every year since 2022, fostering a fantastic and supportive culture.
Serve as the first point of contact for clients and guests, managing multi-line phone systems and routing calls.
Support calendar management, scheduling, and maintain internal directories and contact lists.
Assist with digital organization of client documents and intake forms, ensuring confidentiality.
The United Firm | La Liga Defensora, APC is a legal firm serving clients in Los Angeles and beyond. They offer a collaborative culture with opportunities for growth in the legal industry.
Serve as the first point of contact for prospective patients, managing inbound and outbound communications via calls, chats, texts, and emails.
Assess and qualify leads with empathy, schedule consultations, and follow up post-procedure to ensure a seamless care journey.
Maintain accurate lead documentation in CRM, escalate trends, and collaborate with internal teams to improve patient experience and revenue growth.
Puzzle is a tech recruitment company that connects talent with healthcare provider roles. They emphasize remote work and professional development, with a focus on patient-centered care support.
Address customer questions and concerns on all products and services via phone, email, and chat.
Manage inbound calls, identify customer needs, and provide solutions, while maintaining call control without a script.
Participate in efforts to support customer satisfaction, maintain quality, and adapt to different personality types.
Five Star Solutions is committed to cultivating a professional and diverse workforce by hiring the best people. The company values diversity and is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Provide executive assistant support to the Managing Partner, including inbox management, scheduling, and document preparation.
Handle lead qualification and client intake, including answering calls, qualifying leads, and scheduling consultations.
Track key metrics and collaborate with teams to optimize client intake processes.
We are Aventus — a boutique customer experience BPO in Charleston, South Carolina, trusted by over 100 clients across industries, including e-commerce, real estate, and legal services. We are a small, growing team that values empathy, proactivity, and continuous improvement.
Communicate with prospective and current clients by phone to explain service options and assist with inquiries.
Document client interactions and maintain accurate records while following company procedures.
Utilize strong communication and organizational skills to work independently in a remote setting.
S&A Group provides professional client support and benefits solutions through phone-based communication and account assistance. They are a growing team focused on accountability, consistency, and professional development, offering a supportive environment for long-term success.
Provides front desk support and customer service for the Admissions Department.
Assists with pre-screening and pre-qualifying potential students to ensure smooth admissions processing.
Performs clerical, data entry, and record-keeping tasks while maintaining confidentiality.
American Career College has educated students for careers in healthcare for over 40 years. The company has a collaborative, student-centric culture focused on professional growth.
Support the Collections Department with daily administrative and customer communication tasks.
Contact customers regarding outstanding balances and provide payment follow-ups.
Document interactions and update payment status accurately.
SnappyCX is a customer experience company that provides virtual assistant and collections support services. With a remote-first culture, the company values flexibility and professionalism.
Answer incoming calls and initiate outbound calls.
Create interest in reverse mortgage program and qualify customer.
Transfer interested and qualified customer to sales team and create appointments.
Longbridge helps seniors unlock the power of their home equity, aiming to help older homeowners make the most of their assets so they can live the retirement they imagined. They have been named a Great Place to Work® three years in a row, providing careers that grow with their team members.
Conduct virtual consultations to assess client needs and provide financial solutions.
Build lasting relationships through regular check-ins and follow-ups.
Complete administrative tasks like note-taking and appointment setting.
Global Elite Empire Consultants helps secure families' financial well-being through enrollment services. They offer a remote work culture with mentorship and complete training, fostering a supportive team environment.
Handle inbound and outbound calls, texts, and emails to resolve customer inquiries.
Document all interactions accurately and manage cases within company systems.
Escalate complex issues and collaborate with teams to ensure timely resolution.
Five Star Solutions provides customer service and support solutions. The company values diversity and is committed to a professional, diverse workforce, hiring the best available people.
You engage directly with our customers every day, acting as their go-to contact for inquiries.
You independently handle inbound phone and email inquiries, ensuring our service consistently meets the highest standards.
As the first point of contact for all inbound calls, you utilize a modern ticketing system to resolve requests efficiently.
wemolo fosters an environment in which innovation and personal development go hand in hand. We are committed to building a culture of collaboration and respect, where every team member has a voice, can grow, and feels valued with us.
Make 100-120 calls per day to engage potential candidates about job roles.
Maintain a 90% interview completion rate through proactive follow-ups.
Coordinate scheduling and handle rescheduling requests seamlessly.
Weekday AI is transforming the hiring landscape with powerful outreach tools and an extensive database of white-collar talent. Backed by Y Combinator, we're a fast-growing startup building top-notch recruitment solutions.
Manage inbound client communications and ensure a consistent, high-quality customer experience.
Conduct consultative conversations to understand client needs, goals, and concerns.
Collaborate with internal teams to improve onboarding, retention, and overall customer success processes.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Handle incoming and outgoing Proxy Solicitation and Information Agent calls.
Solicit shareholder votes and accurately record voting instructions.
Respond to shareholder inquiries using fact sheets and materials provided.
EQ is a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. With 5,000 employees, we digitize every aspect of shareholder interaction, making investments more accessible, transparent and more engaging than ever before.
Triage and respond to inbound Legal requests, own legal calendaring, and coordinate invoice processing and vendor payments.
Maintain Legal's document and contract repositories, manage DocuSign workflows, and leverage AI tools to reduce manual work.
Partner with the Sr. Legal Ops Manager to identify process improvements and drive implementation of AI automation opportunities.
Customer.io powers automated communication that people actually want to receive, helping over 9,000 companies send smarter messages using real-time behavioral data. We are a small but ambitious team that values empathy, transparency, and responsibility, striving to build an inclusive culture.
Answer inbound calls with professionalism and customer service, resolving inquiries and triaging as needed.
Assist with appointment scheduling, outreach for missed appointments, and document call data.
Maintain confidentiality and compliance with HIPAA while supporting clinical teams and call center metrics.
New York Psychotherapy and Counseling Center is New York State's largest community mental health clinic, serving over 15,000 clients monthly through in-person and telehealth services. A mission-driven organization with over 50 years of experience, recognized as a Top Place to Work and Top Mental Health Care Provider in New York.