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Accountabilities:

  • Handle inbound calls from potential clients with empathy, professionalism, and active listening.
  • Qualify leads by gathering relevant information, understanding client needs, and determining suitability.
  • Schedule consultation appointments while working toward weekly booking goals.

Requirements:

  • 3–5 years of experience in legal intake, legal administration, or client services in a law firm.
  • Familiarity with legal CRM platforms such as Lawmatics.
  • Strong consultative communication skills and excellent spoken English.

Benefits:

  • Competitive monthly salary paid in USD with performance-based bonuses.
  • Fully remote work environment with 10 paid vacation days and U.S. federal holidays.
  • Weekly coaching and call review sessions to support professional growth.

Partner Company

The partner company provides legal support services, connecting individuals with legal resources through a consultative intake process. It operates remotely with a supportive culture that values reliability, empathy, and performance.

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