Superhuman

Lead and mentor the product design team, guiding the creation of delightful and remarkable user experiences. Responsible for design operations and strategy, fostering collaboration, and ensuring that our design output aligns with Superhuman's high standards of quality and innovation.

Successfully implement AI features that enhance user experience and drive user engagement. Ensure all AI code released is robust, scalable, and maintainable. Stay at the forefront of AI technology and research, integrating relevant findings and technologies into our systems. Foster cross-functional collaboration, ensuring AI solutions align with overall company goals. Uphold ethical AI practices, ensuring our AI initiatives are responsible and respectful of user privacy.

As a Customer Delight Specialist, you will join a small team that's reinventing how delightful customer interactions can be. You will become Superhuman's most knowledgeable product expert, excite, educate, and encourage customers to make them brilliant at email, and communicate with customers to solve their problems and improve their lives.