Luxury Customer Care Specialist
Benefits
3w PTO
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Your Role:
- Track repairs, returns, and service questions from first contact to resolution.
- Own the support queue across email, chat, and phone.
- Maintain accurate client records in CRM.
What You'll Need:
- Experience serving international high-net-worth clients with discretion.
- Native or advanced English proficiency required.
- Process discipline and strong organizational habits.
What We Offer:
- Competitive salary in USD per month.
- Fully remote work within Mountain Time window.
- 3 weeks of PTO per year plus U.S. holidays.
Veta Virtual
Veta Virtual provides virtual customer care and support services for luxury brands. They are a mission-driven company with a supportive culture and a fully remote team.