Successfully resolve customer calls by determining the reason for outreach, identifying solutions, and executing or escalating.
Manage inbound and outbound calls in a timely, efficient manner.
Provide accurate support from start to finish to resolve customer inquiries or concerns.

Qualifications:

2+ years of call center experience with a focus on loan or mortgage support.
Ability to dissect customer situations and create resolutions.
Bilingual communication skills in Spanish and English with empathy and rapport.

Benefits:

Full medical, dental, and vision with premiums covered at 100% for employees and 70% for dependents.
Unlimited PTO and sick leave plus 14 company holidays.
100% 401k match up to 4% with immediate vesting.

Array

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get consumer products to market faster. As a remote-first company, they offer opportunities for high performing individuals to have deep impact in the fast growing fintech space.

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