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What you'll be doing:
- Assist US partner customers via email and live chat.
- Provide order status updates and set up exchanges.
- Edit orders and identify specific apparel designs.
About you:
- Previous experience in customer support or operations.
- Excellent English communication skills, C1 proficiency.
- Tech-savvy with a strong internet connection and own device.
About the job:
- Remote, full-time with rotating shifts (3 PM - 12 AM or 9 PM - 6 AM).
- Contract for 2-3 months with potential extension.
- Training via Google Meet with documentation provided.
HKR
HKR is a startup on a mission to simplify global HR. They have a young, dynamic team with a remote-first culture and meritocracy.