Handle customer interactions via phones, email, and chat with a focus on delighting customers.
Process orders, manage subscriptions, and answer product questions accurately.
Work modified hours to support east coast and west coast customers.

Qualifications:

Proficient in MS Office, Zendesk, Shopify, and chat systems.
Bilingual in Spanish required; six months to one year related experience preferred.
Self-motivated, detail-oriented, and able to multitask in a fast-paced environment.

Company Culture:

Maintain a positive, proactive attitude and lead by example.
Emphasize growth, accountability, and independent work within a supportive team.
Focus on customer satisfaction and continuous improvement.