Customer Service Specialist

Company Overview:

• This established eCommerce and Health & Wellness client serves a growing international customer base.
• They are seeking bilingual customer service specialists to support their global operations.

Role Responsibilities:

• Provide professional and courteous customer support in both Chinese and English.
• Handle inquiries efficiently while meeting performance targets for satisfaction, quality, and productivity.
• Maintain 100% attendance and punctuality during training and adhere to assigned shifts.

Qualifications:

• Fluency in Chinese and English with strong communication skills.
• Previous customer service experience and ability to work remotely.
• Attention to detail and ability to follow procedures consistently.