Bilingual Customer Service Representative

What we offer:

• Monday-Friday shifts ending at 9pm AT with no overnights or weekends, extensive virtual paid training.
• Comprehensive health, vision, dental plan 100% employer paid, plus pension plan and annual bonus.
• Flexible work arrangements including remote and hybrid options, plus paid vacation and gifted week.

What you need to succeed:

• You love helping people and are a strong communicator through email and phone.
• You bring a positive, solutions-oriented attitude and strong attention to detail.
• Bilingual (English & French) required, with technical aptitude and contact centre experience preferred.

Remote Office Requirements:

• A designated private area with a locked door and secure perimeter.
• Quiet, distraction-free workspace without conflicting responsibilities.
• Ensure remote office space is secured before stepping away.