Similar Jobs
See allCustomer and Product Support Expert (f/m/d)
GOhiring
Global
German
English
Customer Support
Customer Service Representative (German-speaking)
Via
Germany
German
English
Communication
German-Speaking Customer Service Agent
The Global Talent Co.
Europe
German
Customer Service
Written Communication
Executive Assistant
Orcrist
Germany
Organizational Skills
Communication
Multitasking
German Speaking Customer Security Manager
Deutsche Telekom ITTC Hungary Kft.
Hungary
Compliance Management
Communication
Cloud Technologies
About the Role:
- You will be the first member of the Operations team in Germany, supporting customers daily.
- You act as the interface between tech, product, sales, customers, and external partners.
Key Responsibilities:
- Provide excellent customer support before, during, and after implementation.
- Manage stakeholder interactions with German metering and network operators.
- Monitor data quality, understand customer KPIs, and escalate feedback to product teams.
Qualifications:
- Experience as an analyst, consultant, or in customer support, ideally in SaaS or energy.
- Strong analytical and technical skills, with knowledge of data collection and analysis tools.
- Native-level German and fluent English, with strong organizational skills and attention to detail.
What We Offer:
- Flexible remote work arrangements tailored to your schedule.
- Modern tools and equipment to support your best work.
- An equal opportunity workplace that actively promotes diversity.
Streem Energy
Streem Energy develops a next-generation SaaS platform for commercial management of renewable energy assets. The company fosters a dynamic, entrepreneurial environment with an international team focused on accelerating the energy transition.