Source Job

Germany

  • Provide exceptional customer support throughout implementation and daily use of the platform.
  • Manage stakeholder relationships and ensure data quality for German renewable energy portfolios.
  • Act as strategic advisor, analyzing customer KPIs and driving product improvements based on feedback.

Customer Support Data Analysis Stakeholder Management German English

17 jobs similar to Customer Operations Manager

Jobs ranked by similarity.

Global

  • Be the voice of customers and partners, managing requests via Zendesk and occasional calls with clarity and care.
  • Collaborate with teammates and cross-functional teams to solve complex challenges and improve processes.
  • Drive continuous improvement by identifying automation opportunities and enhancing product and services.

GOhiring is a leading software company for automated job posting and recruiting analytics. It operates as a small, collaborative team with high trust, creative freedom, and a focus on innovation.

Germany 6w PTO

  • Provide telephone, live chat, and email support to ensure smooth daily operation of services.
  • Work scheduled shifts with shift bonuses for night shifts, Sundays, or holidays.
  • Resolve customer issues and ensure satisfaction, with opportunities to grow and increase compensation.

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. With hundreds of agency partners globally, Via is recognized as a leading transportation technology and service provider.

Europe

  • Handling customer enquiries in German via email with professionalism and promptness.
  • Resolving issues and complaints with empathy while ensuring brand standards are upheld.
  • Collaborating with internal teams to identify recurring issues and improve customer experience.

The Global Talent Co. connects exceptional global talent with innovative technology and lifestyle companies worldwide. It has a community of 25,000+ professionals and emphasizes equal access to opportunity regardless of birthplace.

Germany 6w PTO

  • Support the CDO in day-to-day operations, structuring priorities and thinking ahead.
  • Proactively manage the CDO's calendar and draft correspondence.
  • Organize meetings, travel, and expense reports with attention to detail.

Orcrist builds the Orcrist Intelligence Platform (OIP), a Kubernetes-based data intelligence system for defense and enterprise. They are a growing, specialized technology company with a remote-first culture and occasional team events in Berlin.

Hungary

  • Manage customer-specific IT security risk management and ensure SLAs are met.
  • Coordinate security reporting, audits, and incident management with operational teams.
  • Act as the named interface for customer security issues and drive security improvements.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, providing IT and telecommunications services. With over 5,300 employees, the company has been recognized as Hungary's most attractive employer and invests in its four sites across the country.

EMEA

  • Serve as the primary point of contact for HR-related customer inquiries via email, phone, and chat.
  • Efficiently manage and resolve client inquiries, investigate issues, and collaborate with internal teams like sales, operations, finance, and payroll.
  • Maintain up-to-date knowledge of company offerings, conduct training sessions, and analyze support data to drive improvements.

Remote People builds infrastructure for borderless teams, handling global payroll, benefits, taxes, and compliance with a technology platform. They are a growing international family committed to building a diverse, global team and offering equal opportunities.

$25,920–$38,880/yr
Europe

  • Actively manage a portfolio of high-value customers, driving revenue growth and retention through multi-channel engagement.
  • Build strong relationships with decision-makers, using data to identify upsell opportunities and prevent churn.
  • Maintain accurate CRM records and leverage call intelligence tools to continuously improve performance.

Finom is a European tech startup developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With over $346 million in total funding, the company fosters a culture of innovation and empowerment, encouraging bold ideas and swift implementation.

Portugal

  • Act as the primary communication point between professionals and internal stakeholders.
  • Manage account-related administrative tasks and operational actions.
  • Proactively identify opportunities to improve processes and strengthen client relationships.

They provide talent matching and coordination services for client engagements. They operate in a fully remote, fast-paced environment with a focus on continuous improvement and collaboration.

Europe 6w PTO

  • Manage full onboarding of new clients including businesses and tax advisors to ensure rapid value realization.
  • Act as primary point of contact for existing clients, nurturing relationships and identifying upsell opportunities.
  • Conduct regular health checks and reviews to maximize satisfaction and retention, proactively preventing churn.

Pennylane is a fast-growing fintech that builds a financial operating system for small and medium businesses and tax advisors. With 900 employees across Europe, they foster a remote-friendly culture and have been rated 4.6/5 on Glassdoor.

Europe

  • Provide Tier 2 technical support for complex issues related to hardware, software, networking, and POS/KDS systems.
  • Perform in-depth technical analysis, log review, and remote diagnostics to resolve escalated incidents.
  • Contribute to problem management by identifying root causes and implementing preventive measures.

Unisys is a global technology solutions company providing cloud, AI, digital workplace, logistics, and enterprise computing. With a history spanning over 150 years, it serves leading organizations and emphasizes innovation and equality.

Hungary

  • Registering and forwarding IT and network errors to appropriate resolution teams.
  • Diagnosing and resolving first-level network outages using IT tools.
  • Monitoring network devices in automated systems and maintaining communication with clients.

Deutsche Telekom ITTC Hungary Kft. is a subsidiary of Deutsche Telekom Group, providing IT and telecommunication services. It is one of the largest ICT employers in Hungary with over 5,000 employees and has been recognized as one of the most attractive workplaces.

Hungary

  • Manage and coordinate the Vice President's calendar, meetings, and travel arrangements.
  • Organize leadership reviews, workshops, and prepare meeting materials and documents.
  • Handle confidential information and maintain communication with executives and customers.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, providing a wide portfolio of IT and telecommunications services. With more than 5,300 employees, the company is recognized as Hungary's most attractive employer and continuously develops its four sites across the country.

United States

  • Provide timely, professional customer support and resolve inquiries across international markets.
  • Identify business opportunities and conduct prospecting activities for sales development.
  • Manage interactions and maintain accurate records using CRM and support platforms like Zendesk or HubSpot.

Jobgether uses AI-powered matching to connect candidates with remote roles. They focus on streamlining hiring through technology and serve global clients.

APAC Unlimited PTO

  • Manage customer data operations, including supplier list maintenance and data accuracy verification.
  • Deliver training sessions, host office hours, and handle platform support inquiries for APAC customers.
  • Support team workflow, including onboarding and supervising CS Support Ninjas, and assist with translation localization.

Worldly is an impact intelligence platform that provides ESG data to businesses on supply chain impacts. It is trusted by 40,000 global brands and operates as a public benefit corporation with a mission-aligned team.

Europe

  • Running high-volume outbound calling campaigns to self-employed agents, brokers, and real estate professionals.
  • Pitching the partnership model clearly and confidently, and handling objections in real time.
  • Qualifying interest and booking 1-on-1 consultations for the partner management team.

The Global Talent Co. connects exceptional global talent with innovative technology and lifestyle companies worldwide. With a community of 25,000+ professionals, they foster a culture of equal opportunity and remote work.

$14,950–$21,300/yr
Poland

  • Support core service delivery and provide daily customer support via Freshdesk.
  • Work closely with local sales team and other departments to drive customer satisfaction.
  • Conduct training sessions to help customers maximize service usage.

Brandbank provides digital product content solutions for brands and retailers globally. It is part of NIQ, a consumer intelligence company with operations in over 100 markets, and fosters a diverse, relaxed team culture.

Slovakia

  • You will be accountable for order delivery and coordination of order management process.
  • You will serve as SPOC between customer and operational teams.
  • You will manage customer escalations and propose process improvements.

We provide innovative information and communication technology services. We have grown to over 3900 employees and are the second largest employer in eastern Slovakia.