Customer Support Manager (m/f/d)

Voize

Remote regions

Germany

Benefits

6w PTO

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The Mission:

  • Own inbound support across voice, chat, and email.
  • Drive cases from first contact to resolution.

Your Daily Work:

  • Manage cases end-to-end, including triage and follow-ups.
  • Partner with Technical Support on complex issues.

What You Bring:

  • Strong customer support foundation and tooling experience.
  • Fluent German (C2) and solid English.

Why Voize:

  • Fast-growing startup with real social impact.
  • Generous perks and flexible hybrid setup.

Voize

Voize builds an AI companion that frees nurses from administrative work, giving them more time for patient care. It's a fast-growing startup backed by $50M Series A, trusted by over 75,000 nurses and 1,100+ care facilities.

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