Customer Success Manager
Remote regions
GlobalBenefits
6w PTO
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Your main tasks will be:
- Consulting customers on all raised questions related to our websites.
- Working timely, speedily, and effectively with customer requests.
- Resolving all customer issues with the goal of customer retention.
We expect from you:
- Fluency in English; additional languages like Japanese, Spanish, or Chinese are a benefit.
- Experience working with international customers and fast typing skills in English.
- Ability to psychologically analyze people, adapt to fluctuating circumstances, and provide professional solutions.
What do we offer:
- Remote opportunity to work full-time with a convenient day shift.
- 28 calendar days of vacation per year, plus 7 wellness days.
- Health benefits, bonuses up to $5000 for referrals, and 50% payment for professional training.
Social Discovery Group
Social Discovery Group (SDG) solves problems of loneliness and disconnection by transforming virtual intimacy into the new normal through social entertainment platforms. The company is a two-time 'Great Place to Work' winner and a top-5 company for work-from-anywhere jobs, with an international team of digital nomads.