Handle inbound calls, chats, and emails from patients, healthcare professionals, and internal stakeholders with professionalism and empathy.
Respond to general consumer and healthcare professional inquiries, navigate websites, and manage temperature excursion requests.
Recognize, document, and report potential adverse events and product quality complaints while supporting the client as a liaison.
Alphanumeric is a recruiting company hiring on behalf of one of the world's largest pharmaceutical companies. They provide outsourced customer service support for diabetes, obesity, rare diseases, and cardiovascular and liver health products.
Deliver virtual care by reviewing patient histories and determining treatment candidacy on an asynchronous telehealth platform.
Prescribe medications when appropriate and communicate with patients through secure messaging.
Collaborate with multidisciplinary teams to refine clinical workflows and improve patient and provider experiences.
Phoenix is a Canadian telehealth platform making specialist healthcare accessible through an asynchronous, patient-centric model. Founded in 2019, the company is a small, collaborative team that values in-person problem-solving and creative impact at its Toronto HQ.
Provide bilingual (French/English) customer service through phone and online chat, assisting prospective and existing patients with their vision care needs.
Manage appointment scheduling, follow-ups, and patient records to optimize clinic calendars and drive engagement.
Meet performance targets for bookings and conversions while delivering high-quality, empathetic support and collaborating with the team.
This company operates a network of vision care clinics, providing personalized patient support and appointment scheduling. They foster a collaborative, inclusive culture focused on employee well-being and quality patient care, with a remote-first team environment.
Coordinate patient support documentation and manage case updates to ensure timely reimbursement resolution.
Investigate routine reimbursement issues and maintain accurate case records for compliance and reporting.
Collaborate with internal teams, healthcare providers, and patients to facilitate effective case management.
This company provides patient support services, coordinating reimbursement processes and access to healthcare treatments across Canada. The organization fosters a collaborative, purpose-driven environment focused on operational efficiency and employee well-being.
Provide exceptional customer support to French-speaking customers via phone, email, and chat.
Troubleshoot and resolve customer issues while maintaining high service standards.
Accurately capture and update customer information in internal systems and CRM platforms.
MCI is a fast-growing tech-enabled business services company delivering Customer Experience, Business Process Outsourcing, and technology solutions across multiple industries worldwide. The company employs over 10,000 talented individuals and fosters a diverse, equal opportunity work environment.
Lead program launches and onboarding with a client-first mindset, ensuring smooth starts that align with each client's goals.
Build and maintain trust-based relationships across your portfolio, acting as the primary point of contact and strategic advisor in both French and English.
Develop a deep understanding of each account's goals, business landscape and decision-makers, and tailor resources and strategy accordingly.
Maple is Canada's leading on-demand healthcare platform, connecting patients with doctors and specialists. With over 8 million patients and 7,000 business partners, they empower bold thinking and aim to make an impact.
Lead telehealth intake assessments with teens and their parents or caregivers.
Complete level-of-care, crisis, and suicide risk screenings to determine program fit.
Document clinical findings and coordinate admissions with the treatment team.
Adolescent Wellness Academy is a behavioral health program serving teens across South Florida, offering PHP and IOP treatment. Their team supports families with contract clinicians and values compassionate, safety-focused care.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
Conduct online research to verify information and support rating decisions following detailed guidelines.
Participate in training, calibration sessions, and quality reviews while meeting productivity expectations.
TELUS Digital AI is a global AI community that provides data annotation, evaluation, and localization services to improve AI models for major brands. It consists of over 1 million freelance contributors from diverse backgrounds and emphasizes flexibility, inclusion, and quality.
Handle inbound reservation calls in English and French for luxury Accor properties.
Deliver personalized, empathetic service to create memorable guest experiences.
Use creativity and decision-making to recommend premium options that enhance stays.
Accor is a global hospitality group operating luxury hotels and resorts worldwide. The Global Reservation Centre fosters a diverse, inclusive culture where team members are passionate about sustainable and responsible hospitality.
Provide day-to-day HR guidance and coaching to employees, managers, and leaders across business units supporting approximately 900 employees.
Advise on complex employee relations, labour relations, performance management, and organizational change in unionized and non-unionized settings.
Collaborate with HR centers of expertise, talent acquisition, and business leaders to shape workforce strategies and implement HR policies.
A large international organization is looking for a bilingual HR manager to support about 900 employees across multiple business units. The culture emphasizes collaboration, inclusion, professional development, and well-being, with both unionized and non-unionized environments.
Own the full sales cycle from prospecting to close, building pipeline from zero.
Prospect into dental practices across Quebec, run demos, and manage multi-stakeholder deals.
Use CRM insights to forecast, identify bottlenecks, and pivot strategies in real-time.
The company is a SaaS platform that serves as the operating system for modern dental practices, helping them automate growth and improve patient experience. They are growing rapidly and expanding across Canada.
Conduct thorough phone assessments to determine clinical appropriateness, level of care, and preliminary diagnoses.
Present ERC Pathlight programs and educate patients and families on treatment options and recommendations.
Coordinate admissions, gather records, and provide referrals while documenting complete patient information.
ERC Pathlight is a leading treatment provider for eating disorders and mood, anxiety, and trauma-related conditions, offering virtual and in-person care nationwide. Founded in 2008, the organization supports more than 6,000 patients each year with a compassionate, collaborative, and mission-driven culture.
Call people who have already contacted partnership law firms after an accident
Build trust, answer questions patiently, and guide clients through signing the retainer agreement by phone and e-signature
Speak with clients in both English and Spanish
United Signers helps people injured in accidents in the United States sign with personal injury law firms. They are a remote-first company hiring bilingual intake specialists to support their growing operations.
Manage medium-risk delinquent accounts to identify appropriate collections strategies.
Communicate with customers to explain payment options and build trusting relationships.
Collaborate with internal teams to resolve complex account situations and minimize financial losses.
This banking and financial services company focuses on helping customers with delinquent accounts find practical payment solutions. It fosters a customer-focused, collaborative culture and supports remote work across Canada.
Conduct comprehensive Functional Behavior Assessments using telehealth and video-capture technology.
Develop individualized, data-driven treatment plans and behavior intervention plans.
Prepare cases for smooth transition to ongoing BCBA and RBT teams.
FronteraCare delivers life-changing autism services to children and families across New Mexico and Colorado. It is a fast-growing, technology-enabled company with a startup culture committed to evidence-based, compassionate care.
Review anonymised conversations with Ash and judge, as a clinician, whether it handles key moments well.
Explain your reasoning on what Ash should do, what could go wrong, and why.
Work alongside experienced clinicians without contacting users, helping shape what great looks like.
Slingshot AI is the team behind Ash, the first AI designed for mental health, making support more accessible. It's a well-funded Series A company with $93M raised, offices in NYC and London, and a culture of autonomy, flexibility, and care.
Performing data collection, evaluation, and annotation tasks to improve AI-generated content in French.
Conducting pairwise comparisons, counting tasks, and object tagging across different content types.
Working 10+ flexible hours per week on a freelance, remote basis with timely payments.
RWS is a global leader in technology-enabled language services, helping businesses communicate across languages through translation, localization, and AI training data. They are a large multinational company with a culture that embraces flexibility, diversity, and equal opportunity.