Proactively contact business customers by email, phone, or video call to follow up on overdue invoices and secure payments.
Build professional customer relationships and resolve billing or payment issues with internal accounting and operations teams.
Manage purchase orders, navigate customer invoicing portals, and maintain accurate documentation of collection activities.
This partner company is an international technology business with a strong social mission, donating more than 60% of its profits to charitable causes. It offers a collaborative, supportive, remote-first culture that emphasizes trust, accountability, and healthy work-life balance.
Coordinate patient support documentation and manage case updates to ensure timely reimbursement resolution.
Investigate routine reimbursement issues and maintain accurate case records for compliance and reporting.
Collaborate with internal teams, healthcare providers, and patients to facilitate effective case management.
This company provides patient support services, coordinating reimbursement processes and access to healthcare treatments across Canada. The organization fosters a collaborative, purpose-driven environment focused on operational efficiency and employee well-being.
Handle inbound calls, chats, and emails from patients, healthcare professionals, and internal stakeholders with professionalism and empathy.
Respond to general consumer and healthcare professional inquiries, navigate websites, and manage temperature excursion requests.
Recognize, document, and report potential adverse events and product quality complaints while supporting the client as a liaison.
Alphanumeric is a recruiting company hiring on behalf of one of the world's largest pharmaceutical companies. They provide outsourced customer service support for diabetes, obesity, rare diseases, and cardiovascular and liver health products.
Provide bilingual (French/English) customer service through phone and online chat, assisting prospective and existing patients with their vision care needs.
Manage appointment scheduling, follow-ups, and patient records to optimize clinic calendars and drive engagement.
Meet performance targets for bookings and conversions while delivering high-quality, empathetic support and collaborating with the team.
This company operates a network of vision care clinics, providing personalized patient support and appointment scheduling. They foster a collaborative, inclusive culture focused on employee well-being and quality patient care, with a remote-first team environment.
Respond to participant inquiries about employer-sponsored savings and retirement plans.
Assist clients with transactions such as withdrawals, deposits, and retirement rollovers.
Provide support and guidance while complying with internal policies and maintaining client relationships.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they prioritize a People First culture focused on continuous learning, collaboration, and employee development.
Lead program launches and onboarding with a client-first mindset, ensuring smooth starts that align with each client's goals.
Build and maintain trust-based relationships across your portfolio, acting as the primary point of contact and strategic advisor in both French and English.
Develop a deep understanding of each account's goals, business landscape and decision-makers, and tailor resources and strategy accordingly.
Maple is Canada's leading on-demand healthcare platform, connecting patients with doctors and specialists. With over 8 million patients and 7,000 business partners, they empower bold thinking and aim to make an impact.
Handle inbound reservation calls in English and French for luxury Accor properties.
Deliver personalized, empathetic service to create memorable guest experiences.
Use creativity and decision-making to recommend premium options that enhance stays.
Accor is a global hospitality group operating luxury hotels and resorts worldwide. The Global Reservation Centre fosters a diverse, inclusive culture where team members are passionate about sustainable and responsible hospitality.
Acquire new clients and maintain high-quality service for existing customers.
Prospect new clients, coordinate submissions, and prepare sales.
Follow up on sales progression and maintain the CRM database.
TRADER is a Canadian leader in digital automotive solutions, with its AutoSync platform supporting over 3,500 dealerships nationwide. As part of the AutoScout24 group, the company is shaping the future of automotive retail in Canada and beyond.
Manage inbound calls and virtual teller sessions, resolving member inquiries about accounts and transactions.
Refer quality loan opportunities based on member needs and educate members on appropriate products and services.
Adhere to credit union procedures and federal compliance regulations while completing training and supporting team goals.
GTE Financial is a credit union dedicated to delivering remarkable member experiences through financial solutions and community impact. Recognized as a top workplace by Newsweek and American Banker, it fosters an award-winning culture focused on employee growth and well-being.
Manage cash collections for a high-volume debtors ledger, ensuring timely reconciliation and resolution of queries.
Investigate and resolve account issues, particularly 60- and 90-day debt, escalating to account managers as needed.
Record all collection activities in financial systems and assist with weekly/monthly reporting and aged receivables analysis.
Talent Group is a connected ecosystem of workforce and technology consulting specialists. With over 300 employees and $1 billion in revenue, we're an award-winning company built on a people-first culture of development, flexibility, recognition, and purpose.
Deliver high-quality bilingual customer support via phone, email, and live chat.
Resolve complaints, explain products/services, and maintain accurate records.
Collaborate with teams to meet service quality targets and escalate complex issues.
Jobgether is an AI-powered recruitment platform that connects candidates with hiring companies through unbiased matching. It emphasizes objective, fair review processes and supports remote work opportunities with a collaborative and growth-focused culture.
Manage a high-volume portfolio of past-due accounts by monitoring aging reports and prioritizing collection activities.
Engage clients by phone and email to secure payments, negotiate arrangements, and resolve billing disputes.
Collaborate with internal teams to reconcile payments, escalate complex issues, and support month-end closing.
This position is listed on behalf of a partner company via Jobgether, an AI-powered job matching platform. The hiring firm is a collaborative, people-focused professional services environment that values accuracy, accountability, and client relationships.
Contact customers with past-due accounts via calls, texts, and emails to recover balances.
Negotiate payment arrangements and process payments in compliance with collections regulations.
Document interactions accurately and escalate disputes as needed.
Kiwi Financial Inc. is a fintech company specializing in lending and financial services. The company operates as a remote-first organization seeking dedicated collections professionals.
Manage collection and recovery activities on consumer, small business, and credit card accounts, including complex delinquency.
Evaluate account performance and risk factors to recommend collection strategies and recovery actions.
Administer bankruptcy accounts, communicate with borrowers, and prepare monthly collection reports.
Banner Bank is a community bank that helps businesses and individuals reach their financial goals through lending and banking services. With over $16 billion in assets and 135 branches across the Pacific Northwest and California, it maintains a culture of listening, learning, and mutual respect, and is Great Place to Work Certified.
Own the full sales cycle from prospecting to close, building pipeline from zero.
Prospect into dental practices across Quebec, run demos, and manage multi-stakeholder deals.
Use CRM insights to forecast, identify bottlenecks, and pivot strategies in real-time.
The company is a SaaS platform that serves as the operating system for modern dental practices, helping them automate growth and improve patient experience. They are growing rapidly and expanding across Canada.
Manage collections for outstanding accounts receivable by contacting clients via phone and email to secure payment.
Monitor aging reports, prioritize outreach, and track promises to pay while maintaining accurate records.
Resolve billing disputes, negotiate payment plans, and prepare regular collections status updates.
Sorren is a top 50 national advisory firm providing accounting, assurance, tax, advisory, and private client services. The firm fosters a collaborative, innovative culture focused on professional growth and work-life balance.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Provide exceptional customer support to French-speaking customers via phone, email, and chat.
Troubleshoot and resolve customer issues while maintaining high service standards.
Accurately capture and update customer information in internal systems and CRM platforms.
MCI is a fast-growing tech-enabled business services company delivering Customer Experience, Business Process Outsourcing, and technology solutions across multiple industries worldwide. The company employs over 10,000 talented individuals and fosters a diverse, equal opportunity work environment.
Handle inbound and outbound customer communications regarding insurance policies, billing, and policy changes.
Use active listening and empathy to resolve customer issues and identify cross-selling opportunities.
Maintain accurate records and ensure compliance while working remotely within a structured environment.
The company is an insurance provider offering products and services that help individuals and families protect what matters most. It fosters an inclusive, respectful workplace and values employees for their qualifications, contributions, and abilities.