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  • Contact customers with past-due accounts via calls, texts, and emails to recover balances.
  • Negotiate payment arrangements and process payments in compliance with collections regulations.
  • Document interactions accurately and escalate disputes as needed.

Collections Customer Service Negotiation Communication Financial Knowledge

20 jobs similar to Collections Agent

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Latin America

  • Manage a portfolio of fellows with outstanding balances, reviewing contracts and case histories to prepare each interaction.
  • Contact fellows via phone, email, WhatsApp and other channels to negotiate payment agreements and explain contractual terms.
  • Document activities in CRM, coordinate with finance and legal teams, and escalate cases for approval as needed.

Anyone AI builds the largest AI talent hub in Latin America, empowering regional talent through an AI Fellowship Program that combines hands-on training and industry expertise. The company fosters a collaborative community, helping Latin American professionals play a leading role in the global AI revolution.

South Africa UK United States Philippines

  • Take full ownership of accounts receivable, including collecting unpaid balances and past-due accounts.
  • Proactively contact clients, follow up on late payments, and negotiate payment arrangements.
  • Maintain accurate records, resolve billing disputes, and support invoicing with tools like QuickBooks.

Assist World is a remote-first staffing agency that connects virtual assistants with business owners. They emphasize a supportive culture with 100% remote work, no tracking, and performance bonuses.

US Unlimited PTO

  • Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
  • Negotiate payment arrangements and settlements while maintaining accurate documentation.
  • Utilize skip-tracing tools and ensure compliance with collection laws and regulations.

LCS Financial Services Corporation is a nationally licensed, growth-oriented collection agency. It seeks motivated, experienced remote collections specialists and fosters a performance-driven, team-oriented culture.

Philippines 1w PTO

  • Manage cash collections for a high-volume debtors ledger, ensuring timely reconciliation and resolution of queries.
  • Investigate and resolve account issues, particularly 60- and 90-day debt, escalating to account managers as needed.
  • Record all collection activities in financial systems and assist with weekly/monthly reporting and aged receivables analysis.

Talent Group is a connected ecosystem of workforce and technology consulting specialists. With over 300 employees and $1 billion in revenue, we're an award-winning company built on a people-first culture of development, flexibility, recognition, and purpose.

US

  • Manage high volume inbound and outbound calls to address customers with delinquent loan payments.
  • Negotiate effective payment arrangements and resolve customer concerns with professionalism and empathy.
  • Accurately record customer interactions and maintain detailed information in Enova's database.

Enova International is a financial technology company that provides online financial services through its AI and machine learning-powered Colossus platform to non-prime consumers and businesses. It is a values-driven organization with an inclusive culture where employees can thrive.

US

  • Manage collections for outstanding accounts receivable by contacting clients via phone and email to secure payment.
  • Monitor aging reports, prioritize outreach, and track promises to pay while maintaining accurate records.
  • Resolve billing disputes, negotiate payment plans, and prepare regular collections status updates.

Sorren is a top 50 national advisory firm providing accounting, assurance, tax, advisory, and private client services. The firm fosters a collaborative, innovative culture focused on professional growth and work-life balance.

Canada

  • Manage medium-risk delinquent accounts to identify appropriate collections strategies.
  • Communicate with customers to explain payment options and build trusting relationships.
  • Collaborate with internal teams to resolve complex account situations and minimize financial losses.

This banking and financial services company focuses on helping customers with delinquent accounts find practical payment solutions. It fosters a customer-focused, collaborative culture and supports remote work across Canada.

Costa Rica

  • Lead, coach, and develop Billing and Collections Specialists to meet accuracy and cash targets.
  • Own billing operations, resolve complex disputes, and drive continuous improvement.
  • Manage collections strategy, AR aging, cash flow forecasting, and cross-functional collaboration.

BlueCat provides an Intelligent Network Operations platform that helps enterprises automate, secure, and optimize their networks. With global teams, BlueCat is a Great Place to Work that values collaboration, integrity, and innovation.

$37,500–$45,000/yr
Canada

  • Proactively contact business customers by email, phone, or video call to follow up on overdue invoices and secure payments.
  • Build professional customer relationships and resolve billing or payment issues with internal accounting and operations teams.
  • Manage purchase orders, navigate customer invoicing portals, and maintain accurate documentation of collection activities.

This partner company is an international technology business with a strong social mission, donating more than 60% of its profits to charitable causes. It offers a collaborative, supportive, remote-first culture that emphasizes trust, accountability, and healthy work-life balance.

US

  • Manage a high-volume portfolio of past-due accounts by monitoring aging reports and prioritizing collection activities.
  • Engage clients by phone and email to secure payments, negotiate arrangements, and resolve billing disputes.
  • Collaborate with internal teams to reconcile payments, escalate complex issues, and support month-end closing.

This position is listed on behalf of a partner company via Jobgether, an AI-powered job matching platform. The hiring firm is a collaborative, people-focused professional services environment that values accuracy, accountability, and client relationships.

US

  • Manage collection and recovery activities on consumer, small business, and credit card accounts, including complex delinquency.
  • Evaluate account performance and risk factors to recommend collection strategies and recovery actions.
  • Administer bankruptcy accounts, communicate with borrowers, and prepare monthly collection reports.

Banner Bank is a community bank that helps businesses and individuals reach their financial goals through lending and banking services. With over $16 billion in assets and 135 branches across the Pacific Northwest and California, it maintains a culture of listening, learning, and mutual respect, and is Great Place to Work Certified.

  • Act as the liaison between Lendbuzz and legal vendors, managing legal file preparation and vendor coordination.
  • Maintain regular review of accounts referred for repossession and legal actions, coordinating with internal legal/compliance departments.
  • Manage an account portfolio daily, establish reporting frameworks, monitor performance metrics, and communicate with vendors to ensure accounts are worked properly.

Lendbuzz is a fintech company developing innovative technologies that provide underserved and overlooked borrowers with better access to credit. The company values diversity, compassion, simplicity, honesty, and transparency, and fosters a culture of independent and critical thinking.

Global

  • You will process the international Autohero consumer finance portfolio and ensure smooth service.
  • You will handle customer, service provider, and authority communication via phone and writing, negotiating payment terms with delinquent customers.
  • You will act as an interface with other departments and actively support process improvements.

Autohero is an innovative online shop for inspected used cars and part of AUTO1 Group, Europe's leading automotive trading platform. The company has an open culture with informal communication, no dress code, and supports personal growth and learning on the job.

$2,300–$2,300/mo

  • Lead and coach a team of Customer Service and Collections agents to hit performance targets.
  • Handle escalations, ensure compliance with FDCPA/TCPA, and track daily service and collections metrics.
  • Work fully remotely from anywhere in Guatemala, collaborating with QA, Training, and Workforce Management teams.

Kafene is a fintech company revolutionizing the lease-to-own space with AI and machine learning, helping retailers serve more customers. The 175-person team spans NYC, Wilmington, and remote talent globally, with a culture of collaboration, innovation, and support.

LATAM 3w PTO

  • Serve as trusted point of contact for clients across phone, email, SMS, webinars, and events, owning issues through resolution.
  • Lead client onboarding one-on-one and via live webinars, plus proactive outbound outreach for engagement and account maintenance.
  • Manage accounts receivable and payment follow-up, including sensitive collections conversations up to $10,000.

Our client is a fast-growing coaching and personal development company founded in 2016, helping entrepreneurs and individuals transform their lives and businesses. It ranks among the Inc. 500 fastest-growing companies, with coaching programs, digital products, bestselling books, and major live events.

Global

  • Follow up with customers on open and overdue invoices to ensure timely payment of over $40 million in annual revenue.
  • Handle case escalations, complex invoices, and payment applications, including card, check, and Venmo processing.
  • Analyze invoice-level and portfolio-level data to prioritize collection efforts and drive timely payments.

Fresh Prints is a custom apparel and merchandise company that helps university organizations and companies create branded products. They are a growing team focused on innovation and long-term employee contributions, offering paid sabbaticals and promoting diversity.

US

  • Handle inbound customer calls in both English and Spanish, assisting with complex situations including potential fraud-related concerns.
  • Provide accurate information and unbiased guidance while navigating multiple software systems during customer interactions.
  • Collaborate with Tier 2 and Tier 3 support teams and manage challenging interactions with professionalism and empathy.

AdNet/AccountNet, Inc. is a women-owned human capital management firm founded in 1990, providing high-quality teams and subject matter experts. The company emphasizes acceptance and belonging in its practices, processes, and relationships.

US

  • Optimize accounts receivable operations and strengthen B2B customer relationships with a focus on timely payments and issue resolution.
  • Collaborate with offshore teams to drive collection efficiency, perform quality audits, and manage escalations through root-cause analysis.
  • Support training, onboarding, and process improvements while applying analytical and technical skills to complex operational challenges.

US

  • Call people who have already contacted partnership law firms after an accident
  • Build trust, answer questions patiently, and guide clients through signing the retainer agreement by phone and e-signature
  • Speak with clients in both English and Spanish

United Signers helps people injured in accidents in the United States sign with personal injury law firms. They are a remote-first company hiring bilingual intake specialists to support their growing operations.

$17–$26/hr
US

  • Provide administrative and collection support for the Regional Credit Manager and assigned portfolio.
  • Partner with sales and administrative teams to meet cash flow targets and mitigate delinquent receivables.
  • Resolve open invoices, review unapplied payments, and respond to credit hold requests in a timely manner.

QXO is North America's largest distributor and installer of insulation and a leading distributor of roofing, lumber, and waterproofing products. It is a fast-growing, tech-enabled leader in the building products distribution industry with plans to reach $50 billion in annual revenue within the next decade.