Manage a portfolio of fellows with outstanding balances, reviewing contracts and case histories to prepare each interaction.
Contact fellows via phone, email, WhatsApp and other channels to negotiate payment agreements and explain contractual terms.
Document activities in CRM, coordinate with finance and legal teams, and escalate cases for approval as needed.
Anyone AI builds the largest AI talent hub in Latin America, empowering regional talent through an AI Fellowship Program that combines hands-on training and industry expertise. The company fosters a collaborative community, helping Latin American professionals play a leading role in the global AI revolution.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Answer calls, emails, and website inquiries, log leads, and book assessments.
Build and update caregiver schedules, fill call-offs, and confirm visits.
Track onboarding paperwork, support billing/payroll prep, and handle admin tasks.
GoFasti is a Talent-as-a-Service company that connects world-class developers and designers from Latin America with top companies globally. They focus on making remote work remarkable and emphasize top talent from the region.
Handle inbound calls from banking customers regarding inquiries and complaints.
Resolve service problems and provide best solutions via email, chat, or social channels.
Escalate complex complaints to the Operations Supervisor and ensure efficient resolution.
Unifin Inc is a BPO company with operations in North America, Latin America, and Asia Pacific. It is a start-up environment with a diverse and pioneer team, offering unlimited growth opportunities.
Manage inbound calls for diverse businesses, becoming the trusted voice of each client with empathy and professionalism.
Take accurate messages, book appointments, and transfer calls efficiently using user-friendly tools.
Build strong client relationships and collaborate with the team to continuously improve service quality.
Veta Virtual is a fast-growing call center providing phone-based customer service for a diverse range of businesses. The company fosters a friendly, supportive culture with team events and opportunities for professional growth.
Provide client services support in both Spanish and English.
Work remotely with uncapped earning potential in a fast-growing company.
Bring leadership capabilities, a positive attitude, and a self-starter mindset.
Global Elite Empire Consultants is a third-party recruiting company connecting talent with opportunities. They offer a fully remote, growth-oriented culture with uncapped earning potential and leadership development.
Support daily operations, onboarding, and administrative workflows for a remote SAT prep education business.
Communicate with students, parents, and prospective clients in English and Spanish via phone, email, and messaging platforms.
Track student progress, grade practice exams, and maintain accurate records across Google Workspace and CRM systems.
A remote education business specializing in live SAT preparation. A small, collaborative team offering structured training and a supportive professional community for long-term contractors.
Handle inbound and outbound calls as the first point of contact for customers.
Assist with payments, renewals, cancellations, and resolve issues promptly.
Document interactions, collaborate with the team, and maintain high customer satisfaction.
We are UNIFIN, Inc., a growing tech company focused on building innovative digital solutions. We value creativity, collaboration, and continuous learning.
Handle outbound and inbound member inquiries with professionalism, empathy, and efficiency.
Use motivational interviewing to explain program benefits and support enrollment.
Accurately document interactions and resolve concerns while maintaining HIPAA compliance.
Vida Health is a healthcare organization offering virtual health coaching and personalized programs to help members achieve their health goals. The company fosters a remote-first, member-focused culture and is committed to service excellence.
Deliver high-quality bilingual customer support via phone, email, and live chat.
Resolve complaints, explain products/services, and maintain accurate records.
Collaborate with teams to meet service quality targets and escalate complex issues.
Jobgether is an AI-powered recruitment platform that connects candidates with hiring companies through unbiased matching. It emphasizes objective, fair review processes and supports remote work opportunities with a collaborative and growth-focused culture.
Oversee daily CHW team operations and performance, ensuring alignment with NMDOH standards and clinical goals.
Lead, mentor, and support a remote CHW team across New Mexico to drive family engagement and intake conversion.
Act as an escalation point and liaison between CHWs, clinical leadership, and administrative teams.
FronteraCare delivers autism diagnostic and ABA therapy services to children and families across New Mexico and Colorado. The company is mission-driven, family-centered, and focused on compassionate, evidence-based care.
Handle inbound and outbound customer communications regarding insurance policies, billing, and policy changes.
Use active listening and empathy to resolve customer issues and identify cross-selling opportunities.
Maintain accurate records and ensure compliance while working remotely within a structured environment.
The company is an insurance provider offering products and services that help individuals and families protect what matters most. It fosters an inclusive, respectful workplace and values employees for their qualifications, contributions, and abilities.
Handle incoming calls and provide timely responses to member and provider inquiries.
Document customer interactions in a CRM system and maintain accurate account history.
Collaborate with team members and make outbound calls to follow up on voicemail and support operational needs.
Qualfon is a global provider of omnichannel customer experience and business support solutions, supporting clients with call center, lead generation, and ecommerce services. The company aims to create job opportunities and foster a supportive, purpose-driven team culture.
Make outbound calls to leads and follow up with prospects to schedule appointments for barber training.
Assist prospects in both English and Spanish with inquiries and support the sales process.
Complete daily administrative tasks and maintain a structured remote work schedule.
My Hero VA is a virtual assistant staffing agency that connects clients with skilled remote talent. They support businesses by providing reliable, professional virtual assistants for various roles.
Provide empathetic inbound and outbound support for at-home testing workflows, including account setup, sample collection, and results access.
Troubleshoot platform navigation, MFA, and portal access while documenting interactions in Salesforce.
Collaborate with clinical teams and help improve standard operating procedures to enhance member experience.
Fuze Health is a digital health company that connects patients with care providers and treatments via at-home testing and pharmacy. It unites LetsGetChecked, Truepill, and Alto Pharmacy in a growing healthcare platform.
Handle inbound and outbound calls to book and confirm appointments for members.
Follow up on missed visits and update scheduling systems quickly and accurately.
Escalate urgent member needs as they arise while working fully remotely.
Urrly is a company that helps members access care by managing appointment scheduling and follow-ups. They emphasize fairness and use AI to review applications, with a culture focused on clear tasks, stable work, and follow-through.
Handle inbound calls in English and Spanish to support phone services and facilitate adding funds to inmate accounts.
Document each encounter and forward specific inquiries for priority resolution.
Work independently in a fast-paced, 100% remote environment while multitasking computer applications.
Qualfon is a customer experience company focused on delivering engaging interactions and positive experiences. They aim to create job opportunities and be the partner of choice for their clients.
Triage incoming phone calls from members and pharmacies with professional etiquette.
Identify, document, and escalate member and pharmacy concerns to appropriate teams.
Ensure first-call resolution and exceptional customer care with genuine compassion.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. We are an intelligence platform powering benefits plans for millions of Americans, delivering the healthcare we all deserve.
Deliver empathetic, high-quality customer support via phone, chat, and email to restaurant owners and guests.
Manage high-volume inbound interactions, resolve complex issues end-to-end, and document in Salesforce.
Collaborate with teammates in Slack to share knowledge and improve support processes.
Owner is an AI-native system that helps local business owners, starting with restaurants, manage their website, online ordering, CRM, and POS. It is a remote-first, global team in the low hundreds with top talent from companies like Shopify, HubSpot, and DoorDash.
Manage the full remote patient sales journey from inquiry to booked consultation and procedure.
Convert inbound leads through consultative, patient-centered communication in English and Spanish.
Maintain an accurate CRM pipeline with structured follow-ups to improve conversion rates.
A growing premium healthcare and wellness organization dedicated to delivering personalized, high-touch patient experiences. Operates with a remote international team and focuses on modernizing sales operations.