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Role Snapshot:
- Pay: $20/hr, full-time W-2 employment
- Location: Remote, U.S.-based
- Benefits: Health, dental, vision, PTO, paid holidays
What You'll Do:
- Make outbound calls to book appointments
- Take inbound calls from members and confirm appointments
- Update scheduling systems and escalate urgent needs
What You'll Need:
- Fluency in Spanish and English
- 1+ year of call center, scheduling, or customer service experience
- Reliable, on-time work habits and comfort working remotely
Why This Role Matters:
- Your calls help members access care
- You'll own the first step in making sure appointments are booked, confirmed, and followed up on
Urrly
Urrly is a company that helps members access care by managing appointment scheduling and follow-ups. They emphasize fairness and use AI to review applications, with a culture focused on clear tasks, stable work, and follow-through.