Handle call overflow, suspense reporting, and client relations follow-up.
Review and respond to tasks, voicemails, and emails to resolve delinquency issues.
Assist with call monitoring, escalated calls, and team meetings to improve processes.
LoanCare is a leading full-service mortgage loan subservicer delivering excellence to banks, credit unions, and homeowners. Backed by Fidelity National Financial, a Fortune 500 company, it offers a culture focused on integrity, innovation, and collaboration.
Manage high volume inbound and outbound calls to address customers with delinquent loan payments.
Negotiate effective payment arrangements and resolve customer concerns with professionalism and empathy.
Accurately record customer interactions and maintain detailed information in Enova's database.
Enova International is a financial technology company that provides online financial services through its AI and machine learning-powered Colossus platform to non-prime consumers and businesses. It is a values-driven organization with an inclusive culture where employees can thrive.
Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
Negotiate payment arrangements and settlements while maintaining accurate documentation.
Utilize skip-tracing tools and ensure compliance with collection laws and regulations.
LCS Financial Services Corporation is a nationally licensed, growth-oriented collection agency. It seeks motivated, experienced remote collections specialists and fosters a performance-driven, team-oriented culture.
Manage cash collections for a high-volume debtors ledger, ensuring timely reconciliation and resolution of queries.
Investigate and resolve account issues, particularly 60- and 90-day debt, escalating to account managers as needed.
Record all collection activities in financial systems and assist with weekly/monthly reporting and aged receivables analysis.
Talent Group is a connected ecosystem of workforce and technology consulting specialists. With over 300 employees and $1 billion in revenue, we're an award-winning company built on a people-first culture of development, flexibility, recognition, and purpose.
Manage mobile home mortgage accounts from early-stage delinquency through resolution.
Perform borrower outreach, payment collection, counseling, and loss mitigation.
Ensure compliance with GSE, FHA, VA, Freddie Mac, and Conventional loan guidelines.
Cascade Financial Services is a trusted lender in Attainable Housing, offering mortgage loan solutions for the manufactured housing marketplace. Founded in 1999, the company has an A+ BBB rating and a culture focused on teamwork, integrity, excellence, and service.
Act as the liaison between Lendbuzz and legal vendors, managing legal file preparation and vendor coordination.
Maintain regular review of accounts referred for repossession and legal actions, coordinating with internal legal/compliance departments.
Manage an account portfolio daily, establish reporting frameworks, monitor performance metrics, and communicate with vendors to ensure accounts are worked properly.
Lendbuzz is a fintech company developing innovative technologies that provide underserved and overlooked borrowers with better access to credit. The company values diversity, compassion, simplicity, honesty, and transparency, and fosters a culture of independent and critical thinking.
Handle advanced and/or escalated calls, typically focused on collections or customer service activity.
Advocate for customers by identifying trends in issues and suggesting improvements to processes, policies, and products.
Collaborate with members of other teams to root out answers and be a resource to teammates.
Concora Credit helps non-prime customers do more with credit, guided by a single purpose to enable customers to access credit. The company is an established, people-first organization with over 20 years of experience, fostering entrepreneurship and innovation.
Take full ownership of accounts receivable, including collecting unpaid balances and past-due accounts.
Proactively contact clients, follow up on late payments, and negotiate payment arrangements.
Maintain accurate records, resolve billing disputes, and support invoicing with tools like QuickBooks.
Assist World is a remote-first staffing agency that connects virtual assistants with business owners. They emphasize a supportive culture with 100% remote work, no tracking, and performance bonuses.
Provide administrative and collection support for the Regional Credit Manager and assigned portfolio.
Partner with sales and administrative teams to meet cash flow targets and mitigate delinquent receivables.
Resolve open invoices, review unapplied payments, and respond to credit hold requests in a timely manner.
QXO is North America's largest distributor and installer of insulation and a leading distributor of roofing, lumber, and waterproofing products. It is a fast-growing, tech-enabled leader in the building products distribution industry with plans to reach $50 billion in annual revenue within the next decade.
Proactively contact business customers by email, phone, or video call to follow up on overdue invoices and secure payments.
Build professional customer relationships and resolve billing or payment issues with internal accounting and operations teams.
Manage purchase orders, navigate customer invoicing portals, and maintain accurate documentation of collection activities.
This partner company is an international technology business with a strong social mission, donating more than 60% of its profits to charitable causes. It offers a collaborative, supportive, remote-first culture that emphasizes trust, accountability, and healthy work-life balance.